Location: Cape Town, South Africa
Terms & Conditions: Full time, open to South African citizens only
ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
Unilever Food Solutions (UFS)
Unilever Food Solutions (UFS) is the €2.5bn+ foodservice division of Unilever, across 22 Multi Country Organizations (MCOs) in 72 countries. It leads the dynamic food service market across its categories and has ambitious growth objectives. We service operators via providing solutions for restaurants, hotels, contract and independent caterers and Deli’s.
UFS is accelerating its digital transformation to fuel growth through data driven and technology enabled go-to-market capabilities.
JOB PURPOSE
As Territory executive, you will be responsible to drive sustainable business growth via operator engagement as per defined business contact strategy. You will be part of a multi-touchpoint integrated digital ecosystem to drive Reach & Penetration via automated & segmented data driven planning & execution.
Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are a self-motivated, outcome driven sales individual, with a strategic and agile mindset then this role is just for you.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE (But not limited to):
Accountable for delivering business targets. i.e. reach, penetration, usage & landing innovations. Maintaining Fully Profiled Operators (FPO), sampling and demos of our products, menu analysis, pantry checks and closing the sale.
Responsible to execute Multi touchpoint contact strategy, callage of 100% of known territory base F2F & online when needed, in order to generate demand creation for Food Solutions products & deliver great customer experience.
Setting SMART call objectives for each customer based on business insights to activation solution selling.
Gain insight and lead customer to the right solution with pre-planned RAP & data recommendation via task management and handling potential objections.
Conduct sampling, ideation and cooking demos using culinary knowledge to secure new opportunities or increase volume usage by new menu applications or into existing dishes.
In call follow up based on previous calls i.e., pantry checks, sampling follow up and RAP insights.
Collaborate with Demand Creation Chefs for Operator Culinary trainings needed.
Data Enrichment – continuously enrich all operator data to ensure personalized content.
Seek new opportunity via self-led hunting and Leads Nurturing programme.
Drive digital selling buying behaviour for UFS orders via ecommerce platforms (Webshop/and or trade partner platforms
Experiences & Qualifications
Minimum:
Relevant Sales Qualification
2-3 years of working experience in similar function in FMCG
Proven track record in sales, preferably in the Foodservice Industry
Preferred:
Passion for food and the out of home industry
Preferable experience within the culinary or catering industry
Skills
Strategic Selling skills
Impactful Customer Engagement
Full understanding of all Customers & UFS solutions (research & pre-call planning)
Business Insights to Activation Solution Selling
Familiarity of UFS CD cycle which includes planning of call cycles
Sound understanding of all offline & online touchpoints
Business Acumen
Commercial skills
Negotiation skills
Data & analytical skills - Ability to use data driven insights for execution
Digital awareness/social media application
CRM experience
Team Player - Ability to work cross-functionally in order to deliver on customer needs
Agility - Ability to adapt & drive the change and flexibility to pivot self & others towards business requirements
Strong Communication Skills - Ability to use all company digital tools for external & internal communications
Knowing the Business - The ability to demonstrate awareness of the food industry and its markets
Leadership
You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
Critical SOL (Standards of Leadership) Behaviors (Minimum vs Preference)
PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
AGILITY: Explores the world around them, continually learning and developing their skills.
BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.
Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Please apply via this portal as e-mail applications will not be processed. By applying to this role, you are confirming that you have informed your Line Manager and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.