Job Overview
Business Segment: Personal & Private Banking
Location: ZA, Free State, Jagersfontein, Jagersfontein
Job Type: Full-time
Job Ref ID: 80374425A-0003
Date Posted: 6/3/2025

Job Description

To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers in line with client experience, product and legislative (e.g., FAIS) requirements.

Qualifications

Minimum Qualification:
NQF Level 5 (FAIS aligned)

Experience Required:
Client Coverage
Personal and Private Banking
3-4 years sales and service experience. If no FAIS experience, would then need to operate under supervision
Experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.
Additional Information

Behavioural Competencies:
Developing Expertise
Developing Strategies
Embracing Change
Establishing Rapport
Examining Information

Technical Competencies:
Application & Submission Verification (Consumer Banking)
Banking Process & Procedures
Client Acceptance & Review
Customer Understanding & Product Knowledge (Consumer Banking)
Processing

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za