Job Title: POS Consultant
Location: ARC Sandton
Reports to: Department Manager
ARC Store, an up and coming cosmetics retailer is offering an exciting opportunity for a driven, tech savvy, and ambitious individual to join the Johannesburg team as a POS Consultant within their retail store. If you are passionate about cosmetics, are looking to grow your retail career and want to make a positive contribution within a dynamic team environment; we are looking for you!
Job Summary:
We are seeking a reliable and customer-focused POS Operator to join our team. The successful candidate will be responsible for operating the till point efficiently and accurately, delivering excellent customer service, handling payments, and ensuring a smooth checkout process.
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Operate the POS and process transactions accurately (cash, card, vouchers)
- Handle returns, exchanges, and refunds according to company policy
- Maintain a clean and organized POS area
- Ensure proper cash handling and follow cash-up procedures
- Balance the till at the beginning and end of each shift
- Report discrepancies or POS errors immediately to management
- Assist with restocking shelves or other floor duties when required
- Provide information on products, promotions, and store policies
- Uphold company values and customer service standards
- Comply with all health and safety regulations and company procedures
Requirements:
- Grade 12 / Matric certificate (essential)
- Proven experience as a POS operator, or similar role (advantageous)
- Basic math and computer literacy skills
- Excellent communication and interpersonal skills
- Ability to work well under pressure and handle busy periods
- High level of accuracy and attention to detail
- Trustworthy, punctual, and reliable
- Willingness to work weekends, public holidays, and shifts as required
