Brief description
The main purpose of this position is to drive or lead a team in providing functional support to the South African Reserve Bank’s (SARB) business applications, with a focus on testing, analysis, configuration and general support.
Detailed description
The successful candidate will be responsible for the following key performance areas:
- Drive or lead a team in providing functional support to SARB users with a focus on testing, analysis, configuration, system setup and general support.
- Drive functional analysis initiatives or lead a team of analysts/a cross-functional team on multi-year/long cycle projects.
- Lead engagements with clients, taking responsibility for managing relationships and client interfaces.
- Develop a partnership role with business owners and interact with clients independently to define future business requirements, identify opportunities for optimisation and propose and develop solutions.
- Support the relevant architect in defining, analysing and developing the business architecture, reference model, framework and implementation roadmaps required to enable the strategy.
- Manage change requirements and the supporting specifications and plan and coordinate user acceptance testing.
- Provide substantive input to support disciplines (e.g. systems development, project management, quality management and change management).
- Apply industry best practice to optimise effective and efficient business processes and procedures.
- Identify and register risks within their respective application’s functional streams and manage risk mitigation.
- Develop system training manuals, training plans and present training courses in support of new initiatives.
- Configure complex business processes and tasks (where appropriate) within a system to improve and provide specialised functional support.
- Assure the quality of the work and outputs of application functional specialists.
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