Job brief
We are seeking a detail-focused, service-orientated, and leadership-driven Assistant Branch Manager to assist with heading up the local branch operations and join our team. The ideal candidate for this position will possess a strong background in retail, be adept with daily functions required to ensure the success of a branch, and have great leadership and people skills. The key focus of the role will be to assist with monitoring the everyday operations of the branch, oversee the team members working in the branch, and prepare timely performance and productivity reports for the head office.
Responsibilities
- Liaise with the head office to assist in developing and implementing new initiatives and procedures.
- Work alongside the branch manager to prepare and present performance, productivity, and other monthly reports to the head office.
- Assist with the management of the on-site team, and oversee the work being carried out.
- Ensure that the branch operates in line with opening and closing hours and in line with regulator guidance.
- Organize branch upgrades, repairs, and services to equipment when required.
- Assist with managing the staff rotation to ensure adequate cover at all times.
Requirements
- Experience in similar role within the retail industry would advantageous, training will be provided.
- Well-developed customer service skills
- Excellent attention to detail
- Good leadership skills
- Effective delegator
- Good communication skills, both written and verbal
Job Type: Full-time
Pay: From R8 500,00 per month
Application Deadline: 2025/06/17
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