Essential Functions –
- Process/Functional level data collation and reporting to Internal and External clients.
- Preparation, submission and presentation of various reports for the processes on agreed service level metrics with client.
- Regular maintenance of functional MIS and prepare performance analysis.
- Analyzing data and deriving meaningful results for the use of management in decision-making.
- Ensure accurate, timely and efficient reporting of Weekly, Monthly and Quarterly reports.
- Ensure compliance to client and organizational policies and procedures in respect of reporting.
- Maintain and develop the processes to ensure optimum automation of reports.
- Liaison effectively with leadership team, proving to be an effective and dependable support mechanism.
- Regular audit of reports from operations, preparation of audit reports and highlighting the procedures not being followed.
Competencies & Skills
Skills
Technical Skills
• Good Number orientation
• Excellent knowledge of MS Office ( Excel, Word, Power Point & Macros)
• Strong Computing Skills and Data analysis skills
Process Specific Skills
• Auditing skills and eye for detail
• Ability to work in a continually challenging environment
• Decision making ability
Soft skills (Desired)
• Adaptable & Flexible.
Soft Skills (Minimum)
• Good organizing skills and ability to work independently with strict deadlines
• Good Communication skills and written English
• Commitment
• Effective planning and prioritizing abilities to execute everyday responsibilities
Education Requirements
Matric or more
Work Experience Requirements
2 to 3 years minimum
EXL (Nasdaq: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 55,000 employees spanning six continents. For more information, visit www.exlservice.com.
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.
