Job Summary
The Assistant Precinct Manager supports the Precinct Manager in ensuring that all CID services are delivered effectively and according to client expectations. This role requires strong leadership, operational oversight, and a proactive approach to communication with clients, stakeholders, and the general public.
Functions
1. Operational Oversight
- Ensure daily parades are conducted.
- Conduct site checks every morning upon entering the CID and provide a report on the CID valves group.
- Attend weekly operational meetings and ensure all incidents are followed up and reported to Senior Management.
- Support all CID departments to ensure smooth and efficient operations.
- Monitor technical and operational systems and raise serious issues during the Monday management meeting.
- Supervise CID and Securitas equipment, ensuring proper use and accountability.
- Ensure all staff wear the correct uniform by supporting those responsible for uniform distribution.
2. Site Visits & Incident Response
- Conduct fortnightly site visits: two hours on Saturday and two hours on Sunday.
- Remain on standby for the entire weekend to respond to any incidents, even after completing scheduled visits.
- Be available 24/7 on your phone. If your phone is not working, inform the Manager and client immediately.
- Conduct shop visits when necessary, especially in response to serious incidents.
- Address Urban Management issues daily and oversee the cleansing team.
3. Client & Stakeholder Engagement
- Prepare the monthly Board Report (submission dates will be provided by the client).
- Maintain a positive relationship between CID and Securitas.
- Attend head office meetings with clients when delegated by the Precinct Manager.
- Conduct annual visits to retail databases and collaborate with law enforcement on issues such as illegal dumping.
4. Leadership & Staff Support
- Act as Acting Precinct Manager during the Precinct Manager’s absence (leave, sick, or otherwise).
- Manage and support the Social Department when delegated by the Precinct Manager.
- Conduct interviews when instructed.
- Monitor training at sites, enforce staff discipline, and ensure officers remain engaged with head office operations.
- Support the staff member responsible for vehicle management and LPR incident desk monitoring.
5. Communication & Reporting
- Ensure all incidents are reported promptly to the incident desk.
- Read and stay updated on all communication from the official WhatsApp groups.
- Be flexible and ready to take on additional tasks as required by the client.
Competency Requirements
- Experience of 5 years in a Security Management position, operational management
- Excellent communication skills – client engagement, members of public and management
- Solid working knowledge of team/staff management
- Experience with investigation report compilation
- Excellent verbal & written communication skills.
- Attention to detail
- High level of confidentiality
- Ability to work well under pressure
- Resilient character
- Good problem-solving skills
- Computer literacy – Intermediate level
- Compliance and risk management
- Customer relations
- Strategic planning
Education/Experience
- Matric / Grade 12
- PSIRA Grade A
- Evidence of continuing education, such as tertiary, advantageous
- SA driver’s license
- Experience in a CID working environment
- Minimum 5 years’ experience in a management/supervisory position
- Strong administration skills essential
- High proficiency in MS Office
Job Type: Full-time
Work Location: In person
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