Who we are and what we’re looking for
We’re Yuppiechef and see ourselves as helping people find moments of joy at home. We’re here to offer outstanding and memorable service while selling products that our customers love using. We sweat the small stuff and work hard at ensuring that our customers get the sort of experience that they want when they walk through our doors. How? Well, we do that through our Omnichannel shopping experience, providing our world-class service to our customers, their customer experience is always at the front of our minds. We’re foodies, home lovers, aesthetes and early adopters, and we’re passionate learners more than we’re experts. We have a loved online store and 21 beautiful physical stores across SA, and we’re a proud member of the dynamic Mr Price Group.
We are looking for an Assistant Manager to join us in building those exceptional experiences for our customers.
Who you are
You enjoy working with people with an ability to manage and bring out the best in other teammates. You have a strong desire to learn and better your knowledge as well as share that knowledge with others. You have experience in driving exceptional customer experience in a retail space, are self-motivated, driven, obsessed with the details and love to cook and entertain. You have a strong sense of responsibility for proactively driving sales, motivating and working alongside the team and ensuring that the store fully represents our retail brand in every way possible. You care about how people feel when they connect with a brand and want to make every interaction world-class. You feel comfortable looking at sales data and suggesting business changes which positively impact this data.
What your role would be
Our retail leadership team is instrumental in ensuring that our desired customer experience and retail experience is met in every store. You will connect regularly with them.
- Supporting the store management in executing key store strategies
- Ensuring that the store is a unique and inviting experience for our customers. Each visit should best reflect our brand and what we stand for
- Oversee and coach sales assistant to deliver exceptional customer experience
- Sharing your passion for cooking and entertaining and love to help others learn more about the products and services that we offer
- Ensuring that the internal operational processes of the store follow the set procedures of the business. You will be responsible for resolving store operational concerns.
- You will be working alongside our existing retail team and store management. You will assist in ensuring our operations processes are followed to keep everything in check.
What experience and skills you need for the role
Experience:
- Minimum 2 years experience in a premium brand in a retail environment
- Have previously taken on a level of store management in a retail environment
- Knowledge of various POS and stock management systems. You must feel comfortable working with different systems and technology
- Experience in a customer-centric brand
- Strong business orientation
- Grade 12 / Matriculation
If this sounds like you, we can't wait to meet you!
Our values:
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- Integrity - We’re the same all the way through
- Fun - We enjoy the time we spend together and what we do
- Collaboration - Honouring each other's strengths makes our team stronger
- Excellence - Continuous Improvement
Pay and Benefits:
We pay competitive, market-related salaries based on skills and experience. Your salary is based on a “Total Cost To Company” model and includes:
- Medical Aid contributions (Discovery)
- Life, Death & Disability Insurances
- Retirement Annuity
- Employee Assistance Programme
- Staff Discount at all Yuppiechef & Mr Price Group Retailers
- 17 Days Paid Annual Leave increasing to 20 days with length of service.
Yuppiechef is a member of Mr Price Group Limited, an equal opportunity employer, and is committed to Employment Equity. By applying for this role, you agree with our terms and conditions.
