Purpose of the Role
Perform planned services, repairs and maintenance on Forklifts and components in accordance with supplier standards and customer requirements.
Key Performance Areas
- Understand and implement preventative maintenance
- Identify and target opportunity for customer work
- Fault finding
- Assemble IC and Electric machines in accordance with BHBW and Hyster standards
- Fit Telematics black boxes to the machines
- Assist with the loading and unloading of containers
- Partake in new machine stock take as and when required
- Complete the PDI process and sign off new machines
- Understanding of supplier warranty systems, policies & procedures
- Quickly and efficiently diagnose machine systems and carry out repairs, services, and maintenance on forklifts on customer sites or at BHBW site
- Provide mentorship to apprentices assigned to you
- Maintain professional image when representing BHBW
- Control own admin (labour booking, service reports, part returns, expenses etc.)
- Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained
Qualification, Experience and Competencies
Minimum Qualification
- Grade 12 or equivalent qualification
- Qualified in relevant trade (e.g., Auto Electrical)
- Driver’s license – Code B
- Valid forklift license
Minimum Experience
- Experience on working of forklifts and earth moving equipment
- 3-4 Years in the same position?
Competencies
- Sound interpersonal and communication skills.
- Basic trouble shooting and problem-solving skills
- Machine specific technical knowledge and skills
- Technical report writing
- Basic business and financial understanding
- Applicable product knowledge
- Customer orientation
- Able to work under without supervision
- Good knowledge of Hydraulics
- Willingness to work overtime and standby
- Good auto electrical knowledge would be an advantage
- Ability to work on all types of fork trucks including Big Trucks
- Have a good selection of tools
- Teamwork
- Computer literate and basic understanding of forklift software
- Ability to work under pressure and meet deadlines
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