Responsibilities / Tasks
- Ensures live, clean WIP and month-end financial integrity that affects divisional performance.
- Responsible for ERP/FSM data accuracy used for performance and margin tracking.
- Ensures that FSE labour costs and charge-out rates are maintained timeously, on an annual basis.
- Participates in all Country Service EXCO & MANCO meetings, as well as any Regional and/or Global meetings that may require input from a reporting/admin perspective.
- Implement & manage roll-out of all ‘new’ processes either defined within role or mandated by Country Service EXCO.
- Designs and implements system/process improvements across FSM, ERP, reporting and SOPs.
- Leads digital and structural optimization projects for the Service Division.
- Monitors P & L and makes recommendations on operational aspects when relevant.
- Assists with maintaining CRM data and actively participates in development initiatives regarding CRM/ERP & FSM.
- Manage all service-related financial processes (WIP, job costing, provisions, cost center control).
- Ensure accurate month-end closure, clean reporting and transparency in margins.
- Lead ERP/FSM improvements, system development, and standardization across regions.
- Drive clean WIP by enforcing monthly reviews, ERP dashboards and team discipline.
- Support FSM rollout, HSE compliance, training coordination, and service marketing events.
- Coach, lead and develop admin and finance teams to drive high performance.
- Collaborate cross-functionally to ensure service excellence and continuous improvement.
- Proactive visitation to Service Branch Offices, including those in East Africa (Kenya & Tanzania) and Angola to ensure that all defined processes are being implemented as intended.
Your Profile / Qualifications
- Bachelor's degree in Finance, Engineering, Business Systems or Project Management.
- 5+ years in systems, admin, or service finance roles.
- ERP/FSM system leadership experience.
- Strong WIP, costing, and month-end experience.
- Experience with SAP would be beneficial.
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