Company Description
Founded in 1953 in Cape Town, CPOA (Cape Peninsula Organisation for the Aged) is a leading provider of retirement facilities. With over 25 locations offering services from independent living to full frail care, CPOA ensures long-term peace of mind and security for residents. Units are sold on a Life Right basis, eliminating transfer costs and providing a secure investment.
Are you a forward-thinking and an experienced Care Operations Manager looking for your next challenge? We are seeking a leader with strong operational and managerial expertise to oversee multiple facilities in the Western Cape. Your role will include risk management, health and safety oversight, identifying gaps and implementing improvements, as well as managing catering and cleaning operations. You will ensure compliance with DSD and DoH regulations, with knowledge of the Older Persons Act, while leading a team to maintain smooth and efficient operations. If you have a proven track record in managing nursing teams and optimizing workflows, we want to hear from you!
Responsibilities:
- Oversee the daily operations of multiple care homes, ensuring effective management and high standards of care.
- Assist in the development and implementation of operational policies and procedures in line with regulatory requirements and industry best practices.
- Ensure the homes meet compliance standards, including health and safety, staffing levels, and quality care assessments.
- Manage budgets, resources, and expenses to ensure efficient financial performance and cost control.
- Lead, mentor, and support Care Managers and other staff, fostering a positive and collaborative working environment.
- Regularly monitor and evaluate the quality-of-care services, implementing improvements where necessary.
- Act as a point of contact for families, residents, and staff, ensuring open communication and addressing any concerns promptly.
- Prepare and deliver reports on operational performance to senior management.
- Stay current with industry trends, best practices, and changes in legislation affecting care homes.
- Develop strategies to enhance resident experience and satisfaction.
- Responsible for some clinic duties as required.
- Stand in for Care Managers during leave or sick time, ensuring continuity of care.
- Be available for on-call duties after hours.
- Promote team building and collaboration through bimonthly manager meetings.
Key Skills and Attributes:
- Strong leadership and team management skills.
- Exceptional financial acumen and experience with budget management.
- Excellent communication and interpersonal skills, with a focus on customer service and resident satisfaction.
- Ability to maintain compliance with all regulatory requirements and industry standards.
- Strong problem-solving abilities and attention to detail.
- A passion for providing high-quality care and improving resident experiences.
Requirements:
- Qualified Registered Nurse
- 5 years’ experience managing a team
- Proven ability to manage financial budgets
- SANC Registered
- Must have worked in the same or similar industry
- Must have Geriatric experience
- Must have a valid drivers license and own reliable transport as travelling to and from our facilities will be a requirement of the job.
If you meet the above qualifications and are ready to take on a rewarding leadership role in the care sector, we would love to hear from you!
Job Type: Full-time
Application Question(s):
- Please provide your current basic salary?
- Please provide your salary expectation?
- Do you have a valid drivers License?
- Do you have a reliable Vehicle?
Work Location: In person
Application Deadline: 2025/09/30
