Purpose of the Role
The Central Administrator provides essential administrative and operational support across all Retail Divisions, ensuring the effective coordination of product movement, pricing, reporting, and system data maintenance.
The role serves as the central point between the Distribution Centre (DC), Retail Operations, and Planning teams, helping to ensure accurate execution, timely stock flow, and high-quality business reporting.
Key Responsibilities
1. Stock Allocation & DC Coordination
- Follow up on deliveries and allocations with the DC and Retail Teams to ensure timeous stock flow.
- Escalate and resolve allocation or routing delays within the DC.
- Action rerouting requests and follow up on urgent stock reallocation or delays.
- Identify stock involved in hijacking incidents and assist in investigations or claims processes.
- Support and track product recalls by coordinating stock movements and updates with the DC.
2. Pricing & Product Management
- Execute retail product price updates in the system, ensuring timely and accurate reflection in stores.
- Monitor and audit pricing to prevent discrepancies at POS.
- Maintain product attribution in PMM (e.g., gender, category, season, location allocations).
3. Reporting & Business Insights
- Generate weekly, monthly, and seasonal reporting on store performance, product movement, and allocations for the Foschini business.
- Produce reports tracking stock targets and allocations for new store openings and stores under development.
- Collate and distribute business-critical dashboards as required by management and planning teams.
- Flag anomalies in data, stock flows, or pricing to relevant stakeholders.
4. New Store & Development Support
- Support the planning and execution of stock allocations for new store openings and revamps.
- Report on stock levels and key milestones for stores under development.
5. System & Process Administration
- Maintain accurate PMM location and product data to ensure system integrity and reporting accuracy.
- Assist with data validation and clean-up initiatives in alignment with merchandise and planning systems.
- Manage bulk uploads, data checks, and exception handling for system updates.
6. General Administration & Ad Hoc Projects
- Provide admin support for cross-functional projects related to stock movement, store support, or DC process improvement.
- Handle ad hoc requests, including urgent allocation changes, carton reroutes, and follow-ups on special promotions or campaigns.
- Provide backup support to other administrative functions as needed during peak periods.
Key Relationships
- Distribution Centre Operations
- Retail Operations Teams
- Merchandise & Planning Teams
- Systems & IT Support
- Finance (in cases of stock losses or hijacking)
Qualifications & Experience
- Matric (Grade 12) required; relevant post-matric qualification an advantage
- 2–3 years in an administrative role within retail, logistics, or planning environment
- Experience working with merchandising or stock management systems (PMM or similar)
- Advanced Excel skills preferred
Behaviours:
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions
- Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
- Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
- Situational Adaptability - effectively adjusts their behaviour, approach, and decision-making based on the situation
- Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
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