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Client Relationship Manager

CHEF'S TABLE
R 8 000 - R 12 000 a month
City of Ekurhuleni Metropolitan Municipality, Gauteng
Full time
3 weeks ago

The role of the Customer Relationship Manager & External Sales Support involves fostering and maintaining strong, honest, and mutually beneficial relationships with customers. You will also provide support to Sales Representatives by addressing client inquiries and concerns. The manner in which you interact with customers directly influences their perception of the company, and it is your responsibility to ensure that this perception remains positive and constructive. Key responsibilities include resolving customer queries and complaints, as well as strengthening and enhancing existing relationships with clients.

Key Competencies:

· Integrity: Demonstrates honesty and ethical behaviour in all aspects of the job.

· Dependability: Consistently reliable and responsible, fulfilling obligations with a high level of dependability.

· Achievement & Effort: Sets and maintains challenging personal achievement goals, showing dedication and effort to mastering tasks.

· Communication: Utilizes effective listening and negotiation skills to understand client needs and present the company’s services and products persuasively. Strong internal communication skills are essential for bridging the gap between the business and the customer.

· Initiative: Willingness to take on challenges, apply knowledge to problem-solving, and make independent decisions.

· Organized: Self-motivated and results-driven, maintaining focus on achieving goals and objectives.

· Time Management: Effectively manages time to ensure timely completion of tasks, while fostering positive and productive relationships both internally and externally.

· Customer Service Excellence: Passionate about delivering exceptional service, demonstrating empathy, and making customers feel valued and understood.

Duties and Responsibilities:

Job Type: Full-time

Pay: R8 000,00 - R12 000,00 per month

Application Question(s):

Education:

Experience:

Language:

Location:

Work Location: In person

Application Deadline: 2025/06/13

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