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Immediate Superior: Zone Logistics Manager South
Location: Cape Town
Function: Supply Chain
Sub Function: Customer Service and Logistics
Type of Contract: Permanent
Reference Number:139040
Closing Date: 30/06/2025
Applications are invited for a Cluster Logistics Manager Western Cape position in our Logistics team based in Cape Town.
This person will report to the Zone Logistics Manager and be repsonsible for managing a depot and leading a cluster of depots within the Western Cape area by leading the operational relationship with customers within their Cluster, driving customer and operational excellence.
Key Performance Areas would include, but are not limited to:
- Safety & Sustainability: Drive safety and sustainability wihtin Cluster. Lead by example. Put in place reporting and follow-up.
- Increase safety culture and cooperate with stakeholders
Ensure storage conditions are in line with HEINEKEN standards and obsolescence is minimized - LSP (Logistics Service Provider) management
- Depot Management: Manage the day-to-day operations of a depot, including inventory management, transportation, and warehousing.
- Cluster Leadership: Lead a cluster of depots within a geographical area, ensuring operational excellence and consistency across the cluster.
- Operational Execution: Drive operational execution excellence, ensuring that depots within the cluster are meeting or exceeding key performance indicators (KPIs).
- Customer Service: Lead the operational relationship with customers within the geographical area of responsibility, ensuring that customer needs are met and that issues are resolved promptly.
- Team Leadership: Lead and manage a team of depot managers and operational staff, providing guidance, coaching, and development opportunities.
- Cost Management: Manage costs across the cluster, identifying opportunities for cost savings and ensuring that depots are operating within budget.
- Compliance and Risk Management: Ensure that depots within the cluster are complying with regulatory requirements, industry standards, and company policies, managing risks and mitigating potential issues.
- Collaboration with Sales Leadership
- Collaborate in developing and executing the direct delivery growth startregy in conjunction with regional sales and Trade marketing to leverage TradeXpress/Secondary as a effective customer touchpoint
- TPM and Continuous Improvement: Ensure the set-up and implementation of the Cluster Logistics Pilar, and drive improvement teams according to TPM methodology
- Owns returnable management for the Cluster - drive improved circulation time, reduction of market losses and site losses (missing, broken and firegiht) within Cluster
- Execute innititives to drive perforamnce within Cluster cascaded from Zone Manager
The successful candidate must have the following qualification, skills and experience:
- Bachelor's degree in Logistics, Supply Chain Management, or related field
- 8+ years of experience in logistics management, including depot management and team leadership
- Proven operational execution and customer service capabilities
- Strong analytical, problem-solving, and strategic thinking skills
- Excellent communication, collaboration, and interpersonal skills
- Experience with logistics management systems (LMS), transportation management systems (TMS), and warehouse management systems (WMS)
- Knowledge of depot operations, transportation regulations, and inventory management best practices
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Heineken Beverages (South Africa) (Pty) Ltd) is committed to an organisational culture that recognises, appreciates and values inclusion and diversity. You must be fully eligible to live and work in South Africa to apply.
