Commercial Support

Job Objectives:

Lease Negotiation

• Assist with Leasing of vacant commercial space in existing portfolio and developments

• Assist with procuring new commercial tenants

• Assists the Senior Leasing Consultant and assists the Senior Manager: Commercial Property Commercial with implementation of the Commercial Leasing strategy

• Assist with the marketing of all vacant areas in the most effective manner

• Manage and assist with the negotiation of Lease Agreements (renewal / new)

• Submission of monthly reports to Commercial Leasing Manager

Stakeholder Engagement

• Ensure Tenant Retention through excellent relationships, customer service, as well as liaison with external service providers and internal BU’s

• Develop and maintain strong commercial and industry relations to maximize lead potentials, key relationships being Tenants and Commercial Brokers

• Building strong relationships within the organization (key business units Finance and Legal)

• Ensure that Tenants are serviced properly and timeously in terms of responding to their queries and requests (key, keeping tenants happy)

• Report any improvement or maintenance needs to the relevant stakeholders

• Ensure that all company procedures are followed, with specific relevance to the Tenant/Landlord relationship, legal process, and finance process

General Finance and Administration

• Daily reporting to and check-ins with Manager and other Stakeholders

• Ensure all financial procedures are always followed

• Implement sound accounting practices and procedures

• Assist Commercial manager/Exec with establishing market rental for the annual budget procedure

• Prepare all relevant letters and email communication that is in keeping with the V&A brand and service delivery

• Verify reports from service providers and follow the relevant escalation process to ensure resolution

• Manage and update leasing and property management forms

• Responsible for the compilation of parking leases and the distributing thereof to tenants

• Conduct data and trends analysis

• Manage and load all commercial billings

• Support Senior Manager: Commercial Leasing and Property and Leasing consultant with all administrative and PA roles

• Be the first admin person for all MRI tasks

New Business

• Develop and maintain commercial tenant database (local, national & international)- prospective tenants, discuss with Leasing Manager monthly, follow ups on markets, keys areas and best tenant fit for space.

• Establish and/or maintain systems to monitor leads and deals- report to Leasing Manager

• Advise prospective tenants and brokers on the leasing process and provide necessary documentation and follow up in this regard

• Identify and collaboratively create business opportunities and drive revenue for the V&A

• Assist manager/exec with any special projects

Educational Requirements

• Property Management Diploma or related qualification

Knowledge Requirements

• General Real Estate knowledge

• Commercial property management

• Relevant legislation (e.g., CPA, FICA, POPI)

• Contracts and Lease Agreements

• Administrative property knowledge

• Residential business administration

• Customer Service

• Scheduling and diary management

• Networking

• Financial management and administration

• Research and Trends Analysis/Reporting

Skills Requirements

• Diagnostic

• Analytical thinker, detail-oriented

• Logical problem-solving

• Planning and organising

• Numerical reasoning

• Verbal and written communication

• Relationship building

• Emotional intelligence

• Interpersonal skill

• MS Office and other relevant software/databases

Experience Requirements

• 3-5 Years general leasing experience, preferably in Commercial property

This role will be recruited for in line with our Employment Equity requirements.