Business Segment: Personal & Private Banking
Location: ZA, Kwa - Zulu Natal, Dolphin, Phoenix
Job Type: Full-time
Job Ref ID: 80185610A-0001
Date Posted: 8/22/2025
Job Description
To attend to any cash related matter (e.g., walk-in customers, ATM's) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.
Qualifications
Minimum Qualifications
Secondary/High school/A levels/Matric
National Certificarte in Banking (NQF5 FAIS Aligned Qualification)
Experience
Branch Operations
3-4 years Previous branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; foreign exchange; bulk cash and ATMs.
Familiar with the legal aspects regarding cheques and cash handling.
Knowledge of the functions of other departments within the branch.
Additional Information
Behavioral Competencies:
Adopting Practical Approaches
Articulating Information
Examining Information
Exploring Possibilities
Following Procedures
Technical Competencies:
Application & Submission Verification (Business Banking)
Banking Process & Procedures
Customer Acceptance & Review (Consumer Banking)
Customer Understanding ( Consumer Banking)
Processing
Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or [email protected]
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