Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
Strategically drive the Diners Club CVP across the corporate, travel & Bank segments. Achieve Acquisition, Retention, Risk, Compliance, and Cost Management targets. Consistently deliver a professional level of service with the utmost integrity to responsibly deliver value to customers and stakeholder, whilst building a sustainable, profitable, and balanced portfolio.
Represent the Diners Club brand appropriately in all interactions. Maintain confidentiality for clients and stakeholders. Exhibit expertise in Diners Club products and services. Achieve specific performance targets and activate new accounts. Manage a sustainable pipeline and grow existing accounts through a CRM strategy. Provide exceptional service to Key Accounts with regular communication. Aim for at least 70% penetration in cross-sell and up-sell opportunities. Minimize client attrition to below 5%. Understand industry processes and customer payment practices. Ensure profitability and manage risk effectively. Provide timely feedback and reporting as required
Qualifications
Minimum Qualifications
Type of Qualification: Degree or equivalent
Field of Study: Business Commerce
Experience Required
- Understanding of engagements with corporates and who are the decision makers within.
- Understanding the types of legal entities in SA.
- Knowledge of procurement practices.
- Broad understanding of business travel or travel industry landscape would be beneficial.
- Card and payments experience would be an advantage.
- Minimum of 3 years’ experience in a target driven sales environment, Computer literacy, particularly Excel (spreadsheets and data interrogation etc.), Strong team player for collaborative management of customers.
- The role is remote, but travel to clients within the Western Cape is required.
Additional Information
Behavioral Competencies:
- Problem Solving
- Planning
- Decision Making
- Team Player
Technical Competencies:
- MS Word / Excel / PowerPoint
- An understanding of Risk/Credit evaluation
- Financial Management (Financial)
- Product and Services Knowledge
- Risk Awareness
Please note: All our recruitment processes comply with the applicable local laws and regulations.
We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or [email protected]