JOB PURPOSE:
The purpose of the Credit Lead role is to effectively manage and lead the Global Business Services’ (GBS) credit management team to achieve targets and key performance indicators in line with credit objectives whilst minimising credit risk.
PRINCIPAL ACCOUNTABILITIES:
Debtor Management:
- Proactively ensure that all receivables for accounts managed by the GBS are paid on time through application and proper use of debtor management systems and models and apply corrective action for any deviations to meet and or exceed collection targets.
- Developing new and enforcing existing debt collection strategies.
- Ensure timely and accurate cash application processes.
Credit Risk Management:
- Manage the risk profiles of customers managed by the GBS within predefined limits through application of credit risk management systems to ensure that all defaulting customers are managed within policy and internal guidelines.
Customer Account Management:
- Establish business controls that allows tracking, overseeing and management of customer queries for accounts managed by the GBS, payment disputes and reconciliations within approved SLA's with no deviations from the policy to ensure adherence to Group audit and continuous business process improvement.
- Maintaining a balance between collection efficiency and customer relationship management.
Business Controls Management:
- Ensure that all necessary business controls are adequately implemented and adherence thereto by staff. Further ensure that deviations are reported and approved to ensure compliance with the company’s credit policies and procedures.
GENERIC ACCOUNTABILITIES:
Networking And Relationship Building:
- Foster and sustain effective working relationships and rapport with business and management, national and key industry players and service providers to keep abreast with latest development to capture new business opportunities.
Leadership And Capability Development:
- Drive the development of competent working team that will enhance and sustain staff capabilities in achieving high performance delivery to ensure internalization of the right leadership and capabilities in executing their jobs.
COBE, POPI and ABC Policies:
- Communicate, interpret and champion the execution of the company’s policies and provisions of the Codes of Conduct & Business Ethics (COBE), Protection of Personal Information (POPI) and Anti-Bribery & Corruption (ABC), and undertake appropriate mitigation and/or intervention programmes to safeguard business operations, high staff discipline and industrial harmony.
Good Governance:
- Enforce the implementation of applicable company procedures and guidelines and affect the compliance to statutory and legislative requirements to ensure conformance to the established Manual of Authorities (MoAs) to safeguard the company’s interest, image and reputation.
- Enforcement of the Credit policy.
Mindset, Behaviour and Culture:
- Develop and implement distinctive mindset, behavior and culture to achieve high work performance by adoption and implementing value interventions, tools and methodologies to promote and instill a high sense of commitment, ownership, integrity and loyalty that will contribute to operational excellence.
Requirements
JOB KNOWLEDGE, SKILLS & EXPERIENCES:
- NQF Level 7 qualification (Bachelor’s degree in Finance, Accounting) required.
- Bachelor’s degree in Law advantageous.
- 8 years’ Credit management experience required in oil company / commercial environment.
- Experience with ERP systems, credit management software and automation tools.
- Knowledge of Order-to-Cash (O2C) processes, automation tools, and workflow optimisation.
- Ability to lead, influence and deliver results in a fast paced, matrixed environment.
- Excellent communicator and well developed interpersonal, negotiation and conflict resolution skills.
Closing Date for applications: Friday, 15 August 2025.
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