Customer Service Advisor
Contract Role, Project-Dependent | Office-Based | UK Hours
Are you passionate about helping people, solving problems, and delivering exceptional service? We're looking for a Customer Service Advisor to join a fast-paced team supporting a UK-based client.
This is your opportunity to be part of a company that values energy, initiative, and outstanding customer experiences. If you're a people person with a positive attitude and a drive to make things happen, we want to hear from you!
What You’ll Be Doing:
Handling a high volume of inbound and outbound customer calls
Providing friendly, professional support to both customers and service providers
Resolving queries and issues with confidence and efficiency
Learning and using new software systems with ease (Zendesk knowledge is a plus!)
Collaborating with your team while also working independently
What We’re Looking For:
Minimum 2 years of experience in a customer service, call centre, or outbound calling role
High energy and the ability to handle back-to-back calls across UK daytime and night shifts
Strong communication skills – both written and verbal
Excellent organisational and multitasking abilities
A proactive problem-solver with a customer-first mindset
Fast learner, confident using tech and picking up new systems
Willingness to work UK hours (including evenings)
What You’ll Get:
Be part of a supportive, energetic team working with international clients
Opportunities to learn and grow in a people-focused environment
Psychometric assessments to showcase your strengths
A collaborative, high-performance workplace in the heart of Sandton
Please note: If you have not heard back within two weeks of submitting your application, please consider your application unsuccessful.
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