Debtors Clerk

Minimum Requirements:

• Matric.
• 3+ years’ experience in a similar role.
• Proficiency in Microsoft Office, with advanced Excel skills.
• Essential: Own vehicle and valid Driver's License.
• Beneficial: Previous exposure to the insurance industry.

Duties and Responsibilities:
Debt Collection:

• Proactively follow up on outstanding invoices and overdue accounts through telephonic and written communication.
• Negotiate and implement payment arrangements with clients in arrears.
• Ensure timely collection of debts to meet company cash flow targets.
• Escalate complex collection matters to management or legal, when necessary.

Client Relationship Management:

• Maintain positive and professional relationships with clients to support effective credit control and long-term customer satisfaction.
• Provide accurate account status updates and assist clients in resolving billing or account discrepancies.
• Serve as a point of contact for account queries and ensure that client concerns are addressed timeously and effectively.

Debtors Book Management and Clean-Up:

• Conduct a detailed review of the debtors book to identify long-outstanding balances, unallocated receipts, and anomalies.
• Implement corrective actions and reconciliations to clean up aged and disputed accounts.
• Maintain accurate and up-to-date records of all transactions, communications, and follow-ups.

Client Visits and Meetings:

• Schedule and attend face-to-face meetings with clients across Gauteng to resolve account issues, reinforce payment terms, and strengthen business relationships.
• Represent the company in a professional manner during site visits and ensure customer satisfaction with service levels related to accounts and payments.
• Prepare and present account statements and reports during meetings as required.

Data Entry and Record Keeping:

• Accurately capture and update client payment information, correspondence records, and collection notes on the internal accounting or CRM system.
• Ensure that all documentation related to collections is maintained in accordance with company policies and compliance standards.
• Generate regular reports on collection activities, outstanding debts, and progress toward collection targets.

Closing Date:
Submissions for this vacancy will close on 25 June 2025, however you will still have the opportunity to submit your CV for this position till 17 July 2025.

Please Note:
Thank you for submitting your CV to Marvel Placement Consultants. We value your submission, and we try our utmost best to get back to each applicant. However, should your application be successful, we will be in contact with you. Should you not hear from us within two weeks of application, please consider your application unsuccessful. We are, however, recruitment specialists and will keep your details on our database for possible future opportunities.

PoPI Act:
Please note that Marvel Placement Consultants adhere to the POPI Act (Act No. 4 of 2013: Protection of Personal Information Act, 2013). Section 9 of PoPI states that “Personal Information may only be processed if, given the purpose for which it is processed, it is adequate, relevant and not excessive”.