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Engagement Manager (Pre-sales Manager)

Blue Pearl
Johannesburg, Gauteng
Full time
13 hours ago
We are looking for an Engagement Manager to assist in leading our Microsoft Dynamics 365 Business Applications team .. Good communication, managerial and leadership skills are a must, and great technical ability is advantageous. There will be exposure to a wide range of industries, so the ability to quickly understand new business environments is essential.

What Will You Do?
Team
• The Development/Career Plan for individual junior team members
• Measuring of individual KPIs against scorecard for junior team members
• Ensuring the necessary skills and certifications of your team
• Monitoring and maintaining staff loyalty & employee satisfaction for your team members

Clients
• Performing account management activities within your client base
• Actively engaging with your clients on new project work
• Identifying and driving on-sell/up-sell within your clients
• Preparing and managing action plans for your clients
• Identifying and assisting with new leads and opportunities
• Performing project scoping activities (new and existing clients)
• Preparing realistic timelines & costing for new projects

Delivery
• Full accountability for all projects within your clients
• Ensuring project management quality and delivery
• Project profitability in line with scorecard




Requirements

Who Do You Need To Be?
• Relevant Degree
• Minimum 4 Years’ experience in a consulting environment
• A minimum of 3-5 years in a leadership role, demonstrating the ability to manage teams, drive initiatives, and deliver results effectively
• Knowledge of Microsoft Business Application tools (MS Dynamics or related ERP)
• Strong problem solving skills and good communication skills, both written and verbal
• Ability to explain technical concepts to business people in a language they understand, and business requirements to technical people
• Ability to successfully manage and strong relationships with a team and clients
• Effective planning and organizational skills
• Passionate and ambitious to deliver on the company’s strategic plan


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