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Food and Beverage Service Expert(FTC) - Protea Hotel by Marriott OR Tambo

Marriott International
Johannesburg, Gauteng
Full time
2 weeks ago

POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for F&B Service Experts – to get it right for our guests and our business each and every time.           

CRITICAL TASKS

Guest Relations

General Food and Beverage Services

Beverage/Coffee Cart

Closing

Steps of Service

In-Room Dining/Room Service

Assists Management

Communication

Working with Others

Quality Assurance/Quality Improvement

Safety and Security

Policies and Procedures

CRITICAL COMPETENCIES

Interpersonal Skills

Communications

Personal Attributes

Organization

Personal Attributes 

PREFERRED QUALIFICATIONS

Education

Higher Education, Diploma or equivalent

Related Work Experience

At least 1 year of related work experience

Supervisory Experience

No supervisory experience is required

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

#LI-WG!

#LI-On-site

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