About the opportunity
This is not your typical General Manager role, this is a career-defining opportunity to lead the beating heart of Johannesburg’s most vibrant hospitality precinct. Play Braamfontein is home to an eclectic mix of restaurants, bars, clubs, music venues and cultural spaces, including iconic venues like Kitcheners, Little Kitcheners, The Rooftoop Basketball Court, The Playground, and Hugh’s Jazz Lounge - and we’re looking for a powerhouse General Manager to help take it all to the next level.
If you're a dynamic, people-first leader with a sharp business mind, operational discipline, and a passion for crafting unforgettable guest experiences - this is the kind of role that doesn’t come across desks every day.
What You'll Be Responsible For
Overall Operations Oversight: Manage the day-to-day operations of multiple hospitality venues (restaurants, bars, clubs and event spaces) under the Play Braamfontein portfolio.
Team Leadership: Lead and mentor a large and diverse team across front-of-house, kitchen, bar, and back-office departments.
Guest Experience: Ensure each venue delivers exceptional service, consistent quality, and a unique experience that speaks to the spirit of Braamfontein.
Financial Management: Drive profitability through cost control, stock and procurement management, labour planning, budgeting and revenue growth.
Strategic Planning: Collaborate with directors on business strategy, venue development, special projects, and marketing activations.
Compliance & Safety: Oversee licensing, health & safety compliance, and uphold the highest industry standards.
Talent Development: Attract, retain and grow talent, cultivating a strong internal culture of accountability, creativity, and excellence.
REQUIREMENTS
Who You Are
A seasoned hospitality professional with three + years of senior-level management experience in restaurants, nightlife, or event-driven operations.
A charismatic leader who thrives in fast-paced environments and knows how to get the best out of large, diverse teams.
Strong knowledge of food & beverage trends, operational systems, guest service excellence, and financial acumen.
Exceptionally organised, solutions-driven, and calm under pressure.
Comfortable with tech systems (POS, staff scheduling, reporting tools).
A passion for nightlife, entertainment, food culture, and creating memorable spaces for people to connect.
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