The General Manager - Home Product Lead will be responsible to lead the home value proposition and product development strategy. The incumbent will define and continuously evolve the value proposition for home FTTH and FWA offerings, ensuring it aligns with customer needs and Market opportunities. The incumbent will also be responsible for designing innovative, relevant, and scalable home product offerings that address diverse customer segments and differentiate MTN Home from competitors. This includes conceptualizing tiered speed plans, bundles, digital integrations, and affordability-focused packages, with a strong emphasis on agility, market fit, and speed to market.
As a key architect of the Group’s Home portfolio, the incumbent be responsible for launching FTTH and FWA solutions, particularly in mass-market or low-income segments and will blend market intelligence, customer insights, and entrepreneurial thinking to launch scalable home broadband offerings that fuel adoption and long-term engagement with home customers.
By fostering an entrepreneurial mindset and leveraging both technical expertise and business acumen, the General Manager will transform strategic plans into market-leading home solutions and enabling OpCos to effectively localize and grow their home propositions in alignment with Group vision and market realities.
Context
The broadband market in Africa is rapidly evolving, with increasing demand for high-speed, reliable internet access driven by digital transformation, remote working, and the growth of the digital economy. MTN Group’s home broadband services, particularly FTTH and FWA, are integral to the company’s strategy of connecting the continent with world-class broadband solutions.
Global Influences: Increasing demand for 5G, smart homes, IoT, and high-speed internet connectivity is shaping broadband services. Global innovations and industry trends, such as cloud computing, fibre expansion, and smart technologies, are key drivers of service demand.
Environmental / Industry Demands: There is a significant gap in home broadband penetration across Africa, with growing competition from both traditional and new entrants. Regulatory considerations and the need for partnerships with local infrastructure providers play an important role in broadband rollout.
Organisational Mission: MTN’s vision is to lead digital transformation in Africa, ensuring widespread access to reliable, high-quality broadband services that drive social and economic development.
Values
We at MTN are a purpose and value-led organization. At MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.
Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.
As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!
Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.
Live Y’ello
- Lead with Care
- Can-do with Integrity
- Collaborate with Agility
- Serve with Respect
- Act with Inclusion
