Global Employer Services - Senior Manager

Company Description

At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek.

Harnessing the talent of 450,000+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the better—by bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems.

Deloitte offers career opportunities across Audit & Assurance (A&A), Tax & Legal (T&L) and our Consulting services business, which is made up of Strategy, Risk & Transactions Advisory (SR&T) and Technology & Transformation (T&T). 

Are you ready to apply your knowledge and background to exciting new challenges? From learning to leadership, this is your chance to take your career to the next level. 

About Deloitte Africa Tax & Legal

We have a team of professional staff members across Africa comprised of qualified charted accountants and lawyers who offer specialist insight across many industries.

Deloitte Tax professionals keep current on the latest changes that impact clients' business tax strategy, enabling clients to focus on business objectives while we address the tax requirements.

Deloitte Legal, amongst the largest legal and regulatory service providers in Africa, assists clients operating in increasingly complex legal, regulatory and digital environments through a multidisciplinary approach, combining integrated legal and commercial expertise.

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

Job Description

Main Purpose:

• To support and contribute to the growth of the GES practice, focusing on client delivery, business development and practice management.
• To provide excellent client service and robust and practical tax advice on individual tax compliance and advisory matters.
• Focus on the efficient management and delivery of client engagements, including the risk processes.
• Develop high-performing talent and teams by providing your sound GES knowledge and experience.
• Building relationships with relevant industry bodies.
• Identifies and embraces our purpose and values and puts these into practice in professional life.
• A high-performing individual who would like to make an impact that matters.

Key Responsibilities:

• Translates broader strategy into a compelling team vision and goals; aligns the team and sets priorities to achieve objectives.
• Clearly communicates direction to team(s) in line with overall Global, Business and Member Firm strategies.
• Acts as advanced Subject Matter Expert (SME) of the key capabilities required to deliver a high-quality service experience to the client
• Provides quality service delivery by leveraging the right firm resources assigned to the engagement/project.
• Provides subject matter expertise in current tax legislation, proposed/pending legislation, their implications, and understands interaction across the Global Tax and Legal function, specifically with their area of expertise.
• Demonstrates deep knowledge in area of specialization and is recognized as a tax subject matter expert in selected area of specialization and is a thought leader on how the client’s needs can be met by applying appropriate solutions.
• Leads client projects and solves complex technical/business issues through innovative approaches while providing direction to others.
• Takes responsibility for accuracy and content of written technical advice, reports, memoranda, and other deliverables relevant to tax laws and rules.
• Applies recent developments and changes relating to relevant tax practices, rules, and regulations to the client’s business.
• Anticipates changes in tax laws and provides advice on the implications for clients.
• Expert knowledge of South African (SA) tax legislation, SA tax landscape and tax policy, including related regulations, rulings, case law
• Identifies emerging market trends, anticipates client needs and evaluates advances in technology.
• Recommends innovative ways to leverage technology and automate client processes.

Qualifications

Minimum Qualifications

• B Com or equivalent qualification and H Dip Tax qualification or equivalent post-grad qualification

Desired Qualifications

• Postgraduate qualification in Taxation (Honours or Masters)

Minimum Experience

• A minimum of 6 years’ experience in a client service role
• A minimum of 5 years’ experience in a management capacity, managing a team, client base and WIP
• A minimum of 8 years’ individual tax compliance experience
• A minimum of 5 years’ experience working with High Net Worth Individuals
• Experience dealing with the South African Revenue Service

Technical Competencies

• GES Consulting - Applies in-depth knowledge of domestic tax laws in field to provide strategic solutions to clients' tax needs and enable clients to maximise tax opportunities. Applies industry expertise and global tax precedents in field to client projects. Develops knowledge of current tax legislation across the Global Tax and Legal function
• Tax Compliance – Sound knowledge of tax compliance processes, including SARS’ e-filing systems
• Trusts – Sound knowledge of trust legislation pertaining to individuals
• Interest-free loans - sound knowledge of legislation pertaining to interest-free loans (s7C / s31)
• Double Taxation Agreements (DTA) – sound knowledge of the application of DTAs
• Products to Market - Incorporates in-depth knowledge of tax into client sales opportunities
• Tax Authority Relationship Management - Handles tax dispute processes with tax authorities, including tax audits
• Sound knowledge of tax laws
• Delivery Excellence
• Acts as advanced Subject Matter Expert (SME) of the key capabilities required to deliver a high-quality service experience to the client

Behavioural Competencies

• Exceptional communication skills, both written and verbal
• Sound mentorship and coaching ability with desire to develop self and others
• Strong client delivery focus
• Highly adaptable, managing change and ambiguity with ease
• Focus on quality and risk
• Sound problem solving ability
• Ability to make an impact at senior levels
• Excellent numerical proficiency
• Must be resilient and have good negotiation skills
• Ability to think analytically, creatively and innovatively
• Commitment to achieving results
• Contribute actively and positively to the team
• Ability to work under pressure and adhere to deadlines
• Demonstrated experience in building and developing client relationships.

Additional Information

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.

Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive.  Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

Be careful of Recruitment Scams: Fraudsters or employment scammers often pose as legitimate recruiters, employers, recruitment consultants or job placement firms, advertising false job opportunities through email, text messages and WhatsApp messages. They aim to cheat jobseekers out of money or to steal personal information.

To help you look out for potential recruitment scams, here are some Red Flags:

• Upfront Payment Requests: Deloitte will never ask for any upfront payment for background checks, job training, or supplies.
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