As part of the agency’s client lead team and reporting to a Business Unit Director, the Group Account Director is responsible for the client relationship with an identified client team, ensuring delivery against client expectations through deep understanding of the client, the business, the brand and the channels. As Group Account Director, you take all briefs and attend all relevant client meetings. Supported by a team of delivery leads who are accountable for ensuring that work happens, the Group Account Director works closely with them and strategy to help our clients achieve their business objectives.
Responsibilities (include but are not limited to):
Hold the day-to-day client relationship and manage all communications on your client
Receive and understand all briefs from clients and ensure they flow promptly and swiftly to the delivery team
Manage and understand client expectations by being a focal point for day-to-day interaction
Build and manage client business and relationships
Work closely with the Project Leads, Strategy and Studio Lead on your client to help deliver to client and agency expectations
Support your Business Unit Director in driving and meeting all financial targets
Be a strategic partner to your clients, enabling you to guide and drive better work, better business conversations, and build business
Maintain the integrity of the creative strategy and work throughout the campaign
Ability to manage different personalities and always strive to get the best out of each individual
Keep abreast of relevant trends in order to add additional value to your client’s business
Requirements / Experience / Skill
Relevant tertiary qualification in Marketing or Business Communications
Minimum 3 years working experience as an Account Director in Advertising Agency (or in a similar environment)
Proficient in MS Office (i.e. Word / Excel / PowerPoint etc.)
Experience working on Workbook (advantageous)
A good command of the English language (both verbal and written)
Strong presentation skills
Strong administrative and organisational skills
Strong numerical skills (financial & budget management experience)
Strong multitasking skills (ability to work on more than one brief at any given time)
Personal Attributes
Team player with the ability to work independently
Ability to remain calm in a fast-paced environment
Creative “out of the box” thinker
People focused
Proactive
Resilient
Client-centric
Meticulous with attention to detail
Other: Comfortable to work on-site (at the office) and at client offices when required
as per role
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