Key Performance Area
Our company is looking for a Loss Prevention Manager to be responsible for managing loss prevention, performing internal control checks and risk management. Duties will include control and managing of loss prevention collaborators(external security service providers etc.) at a store level, collaborating with store leaders, Business Performance Leaders(BPL),Head of departments(HOD) and Department Managers(DM). Reporting solid line to Store Leader and dotted line to the Risk & Loss Prevention Leader
In order to be successful in this role, you will need to have a deep understanding of the loss prevention, shrinkage policy and procedures, and also superb interpersonal skills. Previous experience in a retail industry managerial role is an advantage.
Description
Reporting to solid line Store Leader and dotted line Risk & Loss Prevention Leader
Managing day to day shrinkage and losses
Assist in training and development of the external security guards.
Investigate all topics pertaining to shrinkage and losses
Draft shrinkage and loss prevention plans in conjunction with HODs
Investigating top 20 shrinkage SKU in the store
Investigate loss/shrinkage incidents and completion of Incidents reports
Ensuring that various departments maintain a good housekeeping practice
Must have a knowledge of shrinkage and losses management
Implement cost saving strategies
Attending Shrinkage and Losses Disciplinary matters
Must be able do the comprehensive Risk Assessments and evaluation
Preparing weekly and monthly reports
Leading the weekly, monthly shrinkage meetings in store
Audit and maintain internal controls and procedures
Provide training in internal controls and procedures where needs are identified
Maintain a safe working environment (according to safety policy and procedures)
Adherence to any reasonable order and instructions
Oversees Loss Prevention Program by providing leadership and guidance to various departments
Implementation of methods to successfully execute shrinkage & loss prevention programs
Review operational execution of the shrinkage programs, physical security standard, operational processes that impact shrinking, and compliance of company policies
Review Loss Prevention metrics for unfavorable trends and ensure appropriate actions are in place to prevent losses
Ensure timely investigation of all theft and fraud impacting Leroy Merlin stores
Frequently conducts developmental conversations with direct reports
Proactively mentoring, developing and guiding staff to perform efficiently and effectively
Reduces employee turnover through creating a positive work environment and staff empowerment
Establishing excellent relations, proactive problem resolution, and keenly tracking store issues
Minimum requirements:
Grade 12 Senior Certificate
Experience in a similar role will be advantageous
Must have a good knowledge of retail, loss prevention and shrinkage
Energetic individual with a passion for retail who is able to operate within a team
Good admin and computer skills due to the requirement for analysis and reporting
Must be able do the comprehensive Risk Assessments and evaluation
Risk Management Qualifications will be advantageous
Personal Attributes:
Computer Literate (MS Office, Email and Internet)
Able to work under pressure
Able to work flexible hours
Self-motivated
Team Player
