Head of Technology

Overview & Purpose:

As the Head of Tech, you will play a pivotal role in guiding and supporting IT teams through the planning, design, development, and delivery phases of enterprise-level software solutions. Your deep technical expertise and industry knowledge will ensure our software solutions are scalable, flexible, and resilient. You will lead a dynamic team of front-end, back-end, DevOps, and business intelligence developers, managing the full project lifecycle while mentoring and inspiring team members to achieve their goals. Aspiring to innovate across internal systems and player facing environments delivering excellence and efficiently.

Our ideal candidate emphasizes rapid time-to-market, operational scalability, and automation to drive platform growth and new market entries.

Key Responsibilities:

• Team Leadership and Development
  • Create and maintain a productive working environment for development teams.
  • Mentor and coach team members, fostering both technical and soft skill development.
  • Set professional and technical goals for the team.
  • Supervise and guide the team through projects, delegating tasks effectively.
• Software Development and Architecture
  • Design, develop, and document the technical architecture of products, emphasizing scalability, performance, security, and integration.
  • Lead discussions, decisions and manage/set up of our architectural solutions, performance optimizations, and future constraints.
  • Drive adoption of best practices, coding standards, and architectural patterns.
  • Ensure continuous system updates, maintenance, and security audits.
  • Continuously recording, review, enhancements made to our code and systems.
  • Improve our Automation testing alongside our test engineers to monitor and support the platform and its performance.
• Stakeholder Collaboration
  • Coordinate and collaborate with EXCO, CPO, product owners, project managers, business analyst, business intelligence team, UI/UX designers, and technical support teams.
  • Translate operator pain points and industry requirements into technical solutions.
  • Working with external partners to align on business requirements and delivery.
• Recruitment and Training
  • Participate in the hiring process, including creating job descriptions, evaluating candidates, and onboarding new hires.
  • Lead training initiatives to build team expertise in emerging technologies and tools.
• Operational Oversight
  • Ensure fast deployment cycles with a focus on quality and operational scalability.
  • Conduct code reviews to ensure high-quality standards and collaborative practices.
  • Monitor and manage technical debt, ensuring balance between innovation and maintenance.
  • Run projects with a strategic commercial focus to align with the business goals.

This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties to achieve business objectives.

Technical Expertise

Mandatory Requirements

• Extensive experience developing solutions in the B2B and/or B2C software industry, specifically within the iGaming sector.
• At least 10 years of software development experience, including 3+ years in a leadership role focusing on C#/.NET and Umbraco (or other Open Source CMS).
• Proficiency with the latest .NET technologies and core business application ( C#, .NET Core, .NET6, WebAPI).
• Strong knowledge of event-driven architectures and microservices.
• Experience with SQL, including profiling and database design.
• Expertise in designing and deploying applications on platforms such as Umbraco and Microsoft Power Apps.
• Experience in Microsoft Azure cloud services alongside proficiency in Power Automate and Power App to design and manage automated workflows and custom business applications.
• Proven experience in planning, managing, and reviewing Business Intelligence (BI) initiatives, ensuring alignment with strategic goals and data-driven decision-making.
• Ability to oversee the development and maintenance of data pipelines, dashboards, and reporting tools, working closely with data analysts and stakeholders.
• Strong understanding of BI platforms (e.g., Power BI, SQL Server) and their role within a modern data architecture.
• Experience in driving data governance, quality, and performance standards across BI projects.
• Understand the use of Stream Analytics and Azure Functional Apps.
• Hands-on experience with client/server and N-tier architectures.
• Extensive experience with Microsoft Azure, including designing and implementing scalable, secure, and cost-effective cloud architectures.
• Strong knowledge of Microsoft ecosystem architecture, covering infrastructure planning, deployment, and operations in both cloud and hybrid environments.
• Skilled in deploying and maintaining CI/CD pipelines, leveraging tools such as Azure DevOps to support modern development workflows and automation best practices.
• Proven ability to lead infrastructure strategy and delivery, ensuring alignment with business and security requirements.
• Strong analytical skills to analyse technical requirements and propose effective solutions.
• Exceptional communication skills to engage with both technical and non-technical stakeholders.
• Passion for technology and a commitment to continuous learning.

Key Performance Indicators (KPIs)

• Code Quality Assurance

• • Number of style guide mismatches and issues found by linters.
  • Improvement percentages in style and security metrics.
  • Test code coverage and reduction of code smells.

• Architectural and Design Direction

• • Code churn metrics to identify areas needing design improvements.
  • Management of technical debt with a favourable new-to-paid ratio.

• Code Review Healthiness

• • Time to review and first comment on pull requests.
  • Average size of pull requests and collaborator engagement levels.
  • Ratio of approvals to declines in code reviews.

• Deployment Metrics

• • Frequency and size of deployments.
  • Bug detection rates in production environments.

• Collaboration and Engagement

• • Number of collaborators and comments per pull request.
  • Level of engagement in code reviews and team discussions.

Reporting and interaction:

• Developers: Manage a diverse team of front-end, back-end, and full-stack developers.
• Business Analyst: Working closely with our BA to enhance and create efficiency with story building, ceremonies and sprint planning.
• Product Owners: Align technical solutions with product roadmaps and priorities.
• Project Managers: Collaborate to ensure project timelines and deliverables are met.
• UI/UX Designers: Enhance customer experience through sharing knowledge within our Product & Design team to user-centric design.
• Technical Support: Resolve bugs and technical issues in collaboration with support teams.

Join us and lead the charge in crafting innovative, scalable solutions in the iGaming space while fostering a culture of excellence and continuous learning.