About Us
The purpose of this role is to supervise and manage the housekeeping departmnent of the hotel, to ensure the rooms and public areas are clean and well maintained. A housekeeping supervisor also manages staff including training and scheduling.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.
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Duties & Responsibilities
- Rostering
- Training of room attendants
- Ensure staff follow safety and hygiene protocols
- Mentor and motivate team members
- Allocating on task sheet
- Facilitating pre-shift briefings
- Inspecting room and public areas to ensure its meet the required standard
- Manage stock and supplies
- Managing desciplining of staff
- Reporting maintance issues
- Maintain personal health, hygiene and professional appearance.
- Daily management of staff clocking and assignments on PRP platform.
- Daily management of the various software applications and reporting mechanism (Operah system)
- Daily manangement emails and responding timeously.
- Managing client relationship effectively
Skills and Competencies
- Must have Hotel Supervisory experience
- Strong people skills
- Strong communication skills
- Able to work independently and under pressure.
- Able to work long hours, after hours and some weekends
- Minimum of 5 years computer related experience – exel, word, outlook
- Minimum 4 years supervisory experience in a similar environment.
- Must have experience in health and safety standards
Qualifications
- Grade 12/Matric
- Relevant qualification related to Management
