HRBP - 6 months fixed-term contract
In this role, you’ll work alongside our District and Store Managers to deliver practical, hands-on HR support across the store network. Reporting to the HR Manager, this role is ideal for an early-to-mid-career HR professional who’s ready to make a direct impact on the employee experience.
Here you belong
You’ll be part of a collaborative, people-centred team. Your work will help shape daily experiences for teams on the ground – from recruitment and onboarding to coaching and problem solving.
o You’ll work closely with operational leaders to support and enable people's success.
o You’ll help managers navigate employee relations and people practices with confidence.
o You’ll connect with store teams and be their go-to for trusted HR advice.
o You’ll contribute to a culture of fairness, consistency, and respect.
o You’ll be part of a team that values clarity, care, and compliance.
Here, you’ll achieve results by:
HR Delivery and Support
o Provide frontline HR support to stores across your assigned region.
o Support recruitment, onboarding, and probation processes.
o Guide store leaders through performance, conduct, and absence management.
Employee Relations and Compliance
o Advise on disciplinary procedures and conflict resolution.
o Ensure practices are aligned with company policy and labour legislation.
o Help prepare documentation for hearings and CCMA matters as needed.
Operational Execution
o Support rollout of HR initiatives across the network.
o Prepare and process monthly payroll data, ensuring accuracy and timely submission.
o Maintain accurate people data and assist with reporting.
o Identify issues proactively and escalate appropriately to the HR Manager.
Experience and Qualifications
o Diploma or Bachelor’s degree in Human Resources or related field.
o 3+ years’ experience in a generalist HR role
o Knowledge of South African labour legislation (BCEA, LRA, etc.).
o Experience in hospitality, retail, or quick-service food environments preferred.
o Strong Excel skills and experience preparing payroll data.
o Excellent interpersonal skills and the ability to build trust.
o Ability to manage multiple priorities and deliver under pressure.
Here, you’ll thrive by
o Being proactive and solutions-focused in your daily work.
o Communicating clearly and confidently at all levels.
o Supporting store leaders to lead fairly and consistently.
o Staying organised in a busy, field-based HR environment.
o Acting with care and professionalism in every HR interaction.
Here, we live by our Mission and Values
o We build people-first workplaces that drive results and create real community impact. If you’re passionate about HR that supports growth, fairness, and operational excellence, we want to meet you.
o We value diversity and inclusion. If you require additional support during the recruitment process, please let us know.
o This job description provides a high-level overview of the role. The business may revise duties from time to time depending on operational requirements.
o Please complete the pre-screening questionnaire. Candidates who complete this step will be prioritised for interview.
Please complete the pre-selection screening questionnaire. Candidates who complete the online questionnaire will be screened and interviewed first. You can access the questionnaire using the link below or by scanning the QR code.
Questionnaire Link: https://form.jotform.com/sbuxrcc/support-services-pre-employment-que
*At Starbucks, you’re more than an employee.
Job Type: Full-time
Work Location: In person
