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Intelligent Hyper Automation (IHA) Solution Architect

PwC
R 139 725 - R 176 924 a year
Johannesburg, Gauteng
Full time
1 week ago

Management Level

Senior Manager

Job Description & Summary

At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance.

Those in solution architecture at PwC will design and implement innovative technology solutions to meet clients' business needs. You will leverage your experience in analysing requirements, developing technical designs to enable the successful delivery of solutions.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Craft and convey clear, impactful and engaging messages that tell a holistic story.
  • Apply systems thinking to identify underlying problems and/or opportunities.
  • Validate outcomes with clients, share alternative perspectives, and act on client feedback.
  • Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
  • Deepen and evolve your expertise with a focus on staying relevant.
  • Initiate open and honest coaching conversations at all levels.
  • Make difficult decisions and take action to resolve issues hindering team effectiveness.
  • Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Role Overview

We are looking for a visionary and technically strong Solution Architect to lead the design of Intelligent Hyper Automation (IHA) solutions across a multi-disciplinary digital transformation programme. This role requires deep experience in Azure Cloud, automation technologies, and emerging tech such as AI and GenAI. As the IHA Solution Architect, you will be responsible for defining the end-to-end technical vision and solution architecture across automation domains — including conversational AI, RPA, decision automation, workflow orchestration, event-driven design, and integration with GenAI models. You will collaborate with stakeholders across engineering, platform, security, data, and business teams to shape scalable, secure, and value-driven solutions.

Key Responsibilities

Solution Architecture Leadership

• Lead the design of IHA solutions across multiple automation technologies, ensuring alignment with enterprise architecture and business goals. • Define scalable and reusable architecture patterns across RPA, conversational AI, decisioning engines, API orchestration, and agentic workflows. • Incorporate emerging GenAI capabilities (e.g. OpenAI, Azure OpenAI, embedding models, prompt engineering frameworks) into automation solutions.

Azure Platform Integration

• Design solutions using Azure-native services including Logic Apps, Azure Functions, Event Grid, Service Bus, API Management, Azure AI Services, and Azure OpenAI. • Ensure automation solutions are cloud-optimised, secure, and align with the organisation’s Azure architecture and DevOps standards.

Technical Governance & Design Authority

• Serve as a key decision-maker and design authority on IHA solution architecture across projects and workstreams. • Facilitate design reviews, architecture forums, and technical validation processes. • Guide solutioning from concept to implementation, including PoCs, solution blueprints, and technical roadmaps.

Innovation & Emerging Tech Advisory

• Stay ahead of the curve on advancements in AI, GenAI, intelligent agents, orchestration platforms, and automation tools. • Advise on the applicability and value of new technologies in enhancing automation capabilities and customer/employee experiences.

Stakeholder Collaboration

• Work closely with business analysts, product owners, engineers, data scientists, and security teams to ensure solutions are robust, compliant, and value-aligned. • Translate business requirements and use cases into architecture designs, ensuring technical feasibility and cost-effectiveness.

Key Requirements


  • 8–12+ years of experience in solution architecture or enterprise technology design roles.
  • Deep hands-on experience in designing solutions using:
o Azure (Logic Apps, Functions, API Management, Azure AI/ML Services, OpenAI)
o RPA platforms (e.g. Power Automate, UiPath)
o Workflow tools, BPM, and integration technologies.
  • Solid understanding of GenAI use cases, architecture integration, model selection (e.g., GPT-4,
Codex), and prompt-based systems.
  • Experience with event-driven architectures, microservices, and API-first design principles.
  • Familiarity with enterprise-grade security, data privacy, and compliance frameworks (e.g., in
banking or financial services).
  • Ability to present technical concepts to business and executive stakeholders with clarity and impact.

Preferred Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, AI, or a related technical discipline. • Azure certifications (e.g., AZ-305 – Architect Design, AZ-400 – DevOps Engineer). • Certification or deep exposure to GenAI platforms (e.g. OpenAI, Azure OpenAI, LangChain). • Experience working in financial services or other regulated enterprise environments

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Job Posting End Date

July 25, 2025

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