Kazang – Micro Merchant Division | Hybrid – 5 Century Drive, Century City
Kazang is looking for an experienced Intermediate Product Manager to help lead the strategy, development, and execution of digital products within our Micro Merchant Division. This role is ideal for someone with fintech experience, a strong technical mindset, and a passion for delivering impactful, scalable, and customer-centric solutions.
Key Responsibilities
Product Strategy & Roadmap
- Support the development and execution of product strategies aligned to business goals.
- Conduct market and competitor research; define KPIs and performance metrics.
- Manage and prioritize product roadmaps balancing short- and long-term objectives.
Product Development
- Lead product lifecycle activities in Agile and Kanban environments.
- Collaborate with cross-functional teams (engineering, UX/UI, operations).
- Leverage customer feedback and data to drive enhancements and optimize workflows.
Commercial & Business Impact
- Support business case development, pricing strategy, and new revenue opportunities.
- Contribute to payment systems integration and commercial discussions with partners.
Customer Experience
- Champion the customer throughout the product lifecycle.
- Assist in onboarding flow design, user testing, and continuous app improvement.
Stakeholder Management
- Work closely with marketing, sales, and external partners to align initiatives.
- Mentor junior product team members and foster collaboration.
Process Optimization
- Map and improve business processes; support risk management and automation initiatives.
Requirements
- 3–6 years of product management experience, ideally in fintech or payments.
- Experience in both start-up and enterprise environments.
- Knowledge of payment systems, switching, PEDs, card schemes, APIs.
- Exposure to BPMN and process engineering.
- Strong analytical skills; experience with tools like BigQuery, Looker Studio, Excel.
- Proficient in Jira, Confluence, Notion, Figma, Miro, or similar tools.
- Agile/iterative development experience; strong cross-functional collaboration.
Key Competencies
- Learning agility and adaptability in fast-paced environments.
- Strong problem-solving, analytical thinking, and attention to detail.
- Excellent team collaboration, communication, and stakeholder engagement.
- Customer-focused with a deep sense of empathy and user advocacy.
- Strong time management, prioritization, and organizational skills.
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