Location: Cape Town, Western Cape, ZA
Are you ready to be the backbone of a world-class corporate facility? Join Swiss Re's Corporate Real Estate and Services (CRES) team in Cape Town, where your hands-on approach and technical aptitude will help create an optimal working environment for our professionals. This dynamic role offers exposure to both local operations and global best practices in a company that's making the world more resilient.
About the Role
As an Internal Services Associate, you'll be at the intersection of facility management, technical support, and customer service. You'll ensure our workspace runs smoothly while gaining valuable insights into building operations, property management, and long-term maintenance planning.
Key Responsibilities
- Manage and support the internal ticketing tool for facility requests
- Provide technical conference support and meeting room set-up
- Perform general maintenance/repairs and oversee contractor requirements
- Coordinate with vendors for infrastructure servicing requirements
- Maintain the Access Control system and compile monthly reports
- Ensure compliance by keeping all permits, licenses, and inspections current and properly documented
- Coordinate courier requirements for local, import, and export items
- Maintain and update CRES vendor agreements and service level agreements
- Support with Safety & Security related tasks
- Perform Health & Safety building checks
- Process invoices for payment
- Assist with reception services as needed
About the Team
You'll work closely with a high-performing local CRES team in Cape Town while being connected to a broader global CRES community. The team is responsible for ensuring all corporate real estate and services activities are coordinated effectively and meet Swiss Re's high standards. Your role will be integral in supporting the team's mission to create and maintain an optimal working environment.
About You
You're a hands-on problem solver with excellent attention to detail and a customer-first mindset. You thrive in a dynamic environment where no two days are the same, and you're comfortable balancing administrative tasks with physical, technical work. Your strong communication skills allow you to work effectively with both internal stakeholders and external vendors.
We are looking for someone who brings the following:
- Matric with tertiary qualification in Facility/Building Management, Workspace/Design Management, Operations Management, or related field
- Minimum 2 years' experience or completed previous internship in technology, administration, operations, building management, or vendor management
- Strong administrative and problem-solving skills with great attention to detail
- Excellent interpersonal and communication skills with a strong customer focus
- Technical aptitude and ability to perform physically demanding tasks (moving furniture, setting up meeting rooms, handling archiving boxes, etc.)
It would be an advantage if you also have:
- Knowledge of health and safety regulations and compliance requirements
- Experience in vendor management and contract administration
The role will require physical movement and can be physically demanding (moving of furniture /setting up of meeting rooms/picking up archiving boxes/ climbing on ladders, these are a few examples).
Preference will be given to Employment Equity candidates.
For South Africa, the annual base salary range for this position is between ZAR 340 000 and ZAR 560 000 (for a full-time role). The specific salary offered considers:
- the requirements, scope, complexity and responsibilities of the role,
- the applicant's own profile including education/qualifications, expertise, specialisation, skills and experience.
In addition to your base salary, Swiss Re offers an attractive performance-based variable compensation component, designed to recognise your achievements. Further you will enjoy a variety of global and location specific benefits for example employer contribution towards Pension fund and Discovery Medical Aid.
Eligibility may vary depending on the terms of Swiss Re policies and your employment contract.
About Swiss Re
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Reference Code: 135056
