Key performance areas include:
- Develop and implement loss prevention strategies and procedures to mitigate risks and prevent theft, fraud, and shrinkage.
- Conduct regular inspections of the store premises, including stockrooms, sales floor, and cash handling areas, to identify potential security vulnerabilities and take appropriate measures to address them.
- Monitor and analyze CCTV footage to identify any suspicious activities or unusual behavior, and take immediate action to prevent any losses or potential threats.
- Train and educate store employees on loss prevention best practices, such as identifying shoplifting behaviors, handling cash transactions, and responding to emergencies.
- Conduct internal investigations into incidents of theft, fraud, or policy violations, collect evidence, and prepare detailed reports for management and law enforcement when necessary.
- Identify risk throughout the retail stores.
- Review physical security of premises, stock, and fixed assets.
- Stay updated on the latest trends and techniques used by shoplifters and fraudsters, and proactively implement measures to counteract these tactics.
- Implement inventory control measures, including regular stock counts and audits, to identify discrepancies and address any issues that may lead to losses.
- Maintain accurate records of all incidents, investigations, and actions taken, ensuring proper documentation and adherence to company policies and legal requirements.
- Work closely with store management, and other stakeholders to develop and implement loss prevention strategies that align with business objectives.
The successful candidate must have the following qualifications, skills and experience:
- Relevant tertiary education.
- 3 – 4 years proven experience in retail loss prevention or a related field.
- Strong observation skills with the ability to identify suspicious behavior and potential security threats.
- Familiarity with inventory control systems and procedures.
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