ARC Store, an up and coming cosmetics retailer is offering an exciting opportunity for a driven, tech savvy, and ambitious individual to join the Johannesburg team as a Make Up Artist within their retail store. If you are passionate about cosmetics, are looking to grow your retail career and want to make a positive contribution within a dynamic team environment; we are looking for you!
Purpose of the Role
The purpose of the role is to provide an exceptional client experience to maximise sales and profitability; to ensure that operating standards are executed and maintained, and to build and enhance the retailer brand image.
KEY RESPONSIBILITIES
MAXIMISE TURNOVER, PROFIT AND PRODUCTIVITY
· Achieve monthly and annual sales targets
· Assist in setting up and driving sales at events/launches/retailer activities
· Provide feedback on sales/customer related issues or concerns timeously
BRAND MANAGEMENT
· Monitor competitor activity, stay up to date with current industry trends
· Ensure that hygiene and safety standards are maintained according to retailer requirements at all times
· Adhere to and maintain brand standards at all times
STOCK MANAGEMENT, MERCHANDISING AND STORE OPERATIONS
· Ensure that stock is merchandised according to merchandising guidelines
· Report out of stocks to line manager daily to drive sales and maintain an exceptional client experience
· Stock administration, stockloss prevention, stock level control and management
· Implementation and adherence to operating procedures and policies at all times
· Asset control and security
· Point of sale
CUSTOMER EXPERIENCE
· Provide an exceptional and consistent client experience to all clients
· Uphold and reinforce the Client journey and experience standards
· Build relationships, loyalty and inspire confidence in clients by creating unique make-up looks
· Use expert makeup skills when demonstrating products to clients
· Share make-up tips, expert knowledge, current trends and provide customers with a personalised, educational experience
· Drive increased customer data base (attraction of NEW customers)
TEAMWORK
· Work in collaboration with other colleagues and stakeholders to ensure a harmonious working environment, contribute to the execution of the overall sales operational plan, participate in and support all events and hold each other accountable
· Support and assist new team members with onboarding and orientation
· Ensure that exceptional; consistent standards are maintained
· Live the company values; conduct oneself with integrity at all times
ADMINISTRATION
· Daily tracking sheets/reports completed and submitted as required
· Implementation of CRM processes
· Retail reports and updates as required
COMPETENCIES
ÿ Deciding and Initiating Action
ÿ Working with People
ÿ Relating & Networking
ÿ Adhering to Principles and Values
ÿ Persuading and Influencing
ÿ Planning and Organising
ÿ Delivering Results & Meeting Customer Expectations
ÿ Coping with pressure and setbacks
REQUIREMENTS/QUALIFICATIONS
· Matric certificate
· At least 2 years cosmetics experience within a retail environment
· At least 2 years make-up artistry experience
· Certificate in Beauty/Make-Up is advantageous
· Must be able to demonstrate expert knowledge and current industry trends
· Must be a team player, an active learner and problem-solver
· Must be willing to work weekends and shifts as required
· Must have own transport
Job Type: Full-time
Work Location: In person
Application Deadline: 2025/08/08
