Company Description
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job Description
To Coach and manage bankers to deepen bank-client relationships and entrenchment of existing clients by achieving client experience, product, and balance sheet targets. Responsible for the aggregated banker performance KPIs, including financial targets and achieving the desired sales. Responsible for driving execution against campaigns and engagement strategy. Manage Relationship and Portfolio Management to ensure segment growth and retention.
Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce
Licenses & Certifications: FAIS Representative
Experience Required
Client Coverage
Personal and Private Banking
- 5-7 years proven successful sales track record in the financial services industry.
- Advanced product knowledge including specialised products and financial structures.
- Advanced experience and knowledge in credit and compliance matters.
- Negotiating skills and conflict handling.
- Experience in the application of coaching techniques would be beneficial, as part of having led a team and working with private banking clients.
Additional Information
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Challenging Ideas
- Convincing People
- Developing Strategies
- Embracing Change
- Exploring Possibilities
- Inviting Feedback
- Providing Insights
- Resolving Conflict
- Understanding People
- Valuing Individuals
Technical Competencies:
- Client Knowledge
- Client Retention
- Client Servicing
- Customer Understanding ( Consumer Banking)
- Product Knowledge (Consumer Banking)
- Risk Awareness
- Risk Identification
- Risk Management
- Sales Planning and Reporting
