Core Description
This role is responsible for driving the identification, design and development of solutions across the full spectrum of IT products and services to our clients. A key driver of this role is the facilitation of the development of innovative solutions that elevate clients' IT and digital journeys in alignment with industry best practices. This role actively drives the jump point between technology, client strategy, BCX strategy and future opportunities, ensuring that our clients, as well as BCX remains and are visible, at the forefront of technological innovation. Key Deliverables / Primary Functions
- Co-create, define and communicate, as part of the Commercial: Sales & Solutions executive team, the strategic direction of the Solutions business division as part of the broader BCX strategy.
- Provide thought leadership and demonstrate buy-in to the XaaS ways of work and organisational practices. Engage and employ activities, frameworks and working practices that drive and support the implementation of the XaaS business model within the function or portfolio. Contribute to the XaaS transformation journey, and improved client experience, by directing and leading a culture supportive of change and collaboration across the BCX value chain.
- Provide thought leadership and embed a culture of innovation through leveraging intellectual property, research and development to support, fund and facilitate strategic innovation projects within Commercial: Solution Sales. Lead the creation of product sets and define the go-to-market strategy in support of Group strategic drivers.
- Accountable for the overall financial performance of the Solution Sales division, driving Revenue Growth, positive EBITDA and long-term growth.
- Drive a culture of innovation within BCX. Facilitate the development of new service and product offerings, features and delivery models to enhance the competitiveness of the full BCX solutions landscape and offerings to customers, in line with the XaaS strategy.
- Ensure and actively drive collaboration between all levels of the Commercial, Group-internal and external partners to understand andeffect seamless integration between the Solutions division and other areas across the full BCX value chain.
- Conduct market analysis to identify emerging trends, customer needs, and competitive landscapes. Use insights to shape the Solutions division's offerings and maintain a competitive edge.
- Foster strong relationships with key clients. Work closely with the sales and account management teams to understand client requirements and tailor XaaS solutions to meet specific needs.
10 to 12 years’ experience leading diverse teams within a large and highly complex organisation, of which 5 years is at an executive level. Experience should include leadership with full P&L accountability as well as evidence of shaping and driving business / functional strategy and leading change across business units / functions, specifically within IT Solutions focus area.
Incumbent must have proven business acumen with experience in C-suite stakeholder engagement. Certifications Professional Memberships in Relevant Industry Level of Engagement & Span of Control Special Requirements / Employment Condition Workplace / Physical Requirements Full-time Office Based position. Non-Billable
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