WHO WE ARE AT BASH
We are a team of leaders, bold thinkers and friends, and we’re on a mission to create remarkable omni-channel experiences for our customers.
We believe that by being Bold, Accountable, Simple and Human, our values will lead us forward, keeping us real, connected and directed.
By leveraging the power of technology and exceptional talent, we are building products that bring the physical and digital world together to create communities that prosper. This journey requires grit, ambition and teamwork as we transform SA retail for the better.
And we’re only just getting started. Now is the time to jump onboard.
We’re looking for a driven, self-motivated, and highly organised Omnichannel Content & Product Coordinator to join our growing fashion retail team. This is a unique hybrid role that blends ecommerce merchandising, content coordination, social media management, and sample logistics — ideal for someone who thrives in a dynamic environment and enjoys wearing multiple hats.
You’ll play a critical role in connecting our private label brands to our customers by ensuring products are live, well-presented, and supported across all platforms — from site to studio to social.
WHAT YOU’LL DO
Omni-Channel Trading & Product Enrichment.
- Complete detailed product enrichment for all new styles, including accurate product names, descriptions, images, and metadata
- Monitor go-live statuses for each drop, ensuring full size runs are available and any delays are escalated
- Collaborate with buying and merchandising to align enrichment and pricing with drop schedules
Sample Coordination & Studio Logistics
- Oversee the full sample lifecycle — from couriering samples locally or internationally, to checking them in and tracking them post-shoot
- Scan and verify barcodes to ensure all sample data aligns with system records
- Maintain strong coordination with the photography studio to manage shoot scheduling, image delivery, and upload timelines
- Track enriched imagery and follow up on any missing or incorrect product visuals
- Manage sample sale every 6 months
Social Media Management
- Create, plan, and publish engaging, product-first content for both of our private label brands across social platforms (mainly Instagram)
- Stay plugged into social trends, competitor content, and emerging platform updates to ensure brand relevance
- Write clean, brand-aligned captions and respond to basic customer queries
- Schedule and manage content calendars to align with drops and campaigns
Cross-Functional Coordination & Admin
- Act as the hub between buying, studio, and content teams — keeping everyone updated on sample, imagery, and go-live timelines
- Maintain accurate documentation of courier movements, barcode scans, studio output, and social calendars
- Assist with ad-hoc campaign or launch needs, including influencer dispatches or pop-up events
WHO YOU ARE:
This job is for you if you have:
- 2–3 years of experience in ecommerce, retail, buying admin, studio coordination or omni-channel merchandising
- A self-motivated and energetic work style — you take initiative, keep things moving, and don't wait to be told
- Excellent communication skills, both written and verbal, to liaise across teams and convey information clearly
- A strong eye for detail — whether you're scanning barcodes or writing product copy
- Experience managing physical samples alongside digital workflows
- Confident navigating ecommerce platforms and tools (e.g. Shopify, Excel, CMS, barcode scanners)
- Familiarity with social media platforms, trends, and best practices — with an intuitive sense of how product content should look and feel
One or more of the following will help you stand out:
- Be proactive and able to show initiative to foresee and resolve problems
- Capable of working independently and efficiently, while contributing effectively to team efforts with strict deadlines in a fast-paced environment
- Have a keen interest in solving challenges
JOINING THE BASH TEAM
We empower our people to choose where they would like to do their best work, with the tools they need to get there but we also encourage our teams to travel so we can also make magic happen face to face. Our offices are a vibe, which doesn’t hurt. They are decked out to make collaboration easy and help our team create lasting connections with each other. We bring teams together for planning, celebration, ideation and onboarding, and more.
BASH PERKS
Our perks are supercharged by our intangible benefits, like the optionality that comes with building a hyper growth business, being surrounded by the best talent in the biz and building great products that wow our customers and drive growth for our country.
Best of the Best - The wealth of talent we have will surprise + inspire you
Security within a startup - The best of both worlds. TFG's buy-in lets us invest in the people and initiatives we believe in.
Agency and Optionality - Use the ambition and collective force of our talent to drive your career in the direction you dream.
Connection and Friendship - We make sure you connect, laugh and have fun with the team. Play hard, work hard vibes.
Top $$ - The best people, in the right roles, earning at the top tier.
Your Time - We’ve got generous paid holiday, wellbeing leave and even Birthday leave for you to enjoy when you need it.
Exclusive Shopping Discount - Save when you shop across over 500 brands in-store and on bash.com.
