We Go Places! How about you?
Immediate Superior: Premium On Premise GM
Location: Cape Town
Function: Commerce
Sub Function: Sales
Type of Contract: PermanentReference Number: 141194
Closing Date: 07/08/2025
1. Purpose of the job
Handles the most important Formal On Premise redistributor accounts with in our commercial organization. These accounts are considered important because of their high level of profitability and are the most strategic to our Organization. Develops a good working relationship with customers to enhance customer satisfaction and customer retention. Develops a through the line working relationship with designated Group Accounts and internal sales teams to deliver company growth and brand footprint in the market.
2. Key Responsibilities
- Integrates internal Key stakeholders (KAM’s, sales reps, RTM reps) to support the execution of the contract.
- Relationship Management - Building and maintaining strong relationships with key clients to ensure satisfaction and loyalty.
- Account Planning- Developing strategic account plans that align with the company's goals and the specific needs of each key account.
- Clear Joint Business plans that are actional able and measurable linked to HB business strategy.
- Quarterly Key Account Review including full analysis of performance review and activity cycle uptake.
- Sales Strategy -Implementing sales strategies to drive revenue growth within assigned accounts, including upselling and cross-selling opportunities.
- Market Analysis - Conducting market research and competitive analysis to understand industry trends and customer needs.
- Customer Support - Providing exceptional customer service and support, addressing any issues or concerns that arise promptly.
- Performance Tracking- Monitoring account performance metrics and sales targets to ensure objectives are met and identifying areas for improvement.
- Collaboration-Working closely with other teams, such as marketing, sales, and product development, to align efforts and offer tailored solutions to clients.
- Negotiation- Leading negotiations for contracts and agreements to ensure favourable terms for both the client and the company.
- Reporting-Preparing regular reports on account status, sales performance, and market trends for management review.
- Training and Guidance- Providing training and support to clients on product usage and new offerings to maximize their value from the company’s products or services.
3. Job Requirements
3.1. Education
- Relevant 3 year tertiary qualification (degree/ diploma)
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Heineken Beverages (South Africa) (Pty) Ltd) is committed to an organisational culture that recognises, appreciates and values inclusion and diversity. You must be fully eligible to live and work in South Africa to apply.
