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Operational Support Specialist (Dialler/Campaign Specialist)

Capitec Bank
Stad Kaapstad, Wes-Kaap
Full time
2 weeks ago

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!

2.  Once you have completed the above finalize your application by clicking apply below

Why Choose US

At Capitec, we offer our best by living up to our CEO values in every situation – we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow. 

Purpose Statement

To play a critical role in enhancing team performance across business support by managing diallers, monitoring campaigns, and compiling operational reports. Provides tactical and operational systems support to ensure system stability, accurate reporting, and minimal downtime. This role is key to optimizing departmental efficiency and enabling data-driven decision-making.

Experience

Min:

 

What You Will Be Doing

Porject Delivery

Reporting and Reconciliations

System Testing and Security

Qualifications (Minimum)

Qualifications (Ideal or Preferred)

Knowledge

Min: 

Ideally: 

Skills

Conditions of Employment

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

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