Job Overview:
We are seeking an experienced and highly organized individual with a personal assistant profile to act as a Country Guide and Documentation Manager to our team. This role will be responsible for overseeing the creation, management, and maintenance of country-specific guides, relocation documentation, and ensuring that all compliance requirements are met across all brands and client services.
Key Responsibilities:
- Country Guides & Documentation Management:
- Develop and manage comprehensive country-specific relocation guides that cover vital information such as immigration policies, customs regulations, tax laws, housing, transportation, healthcare, and more.
- Ensure that all documentation required for relocation (visa applications, work permits, customs forms, etc.) is accurate, up-to-date, and compliant with the latest legal and regulatory standards in each country.
- Coordinate with local experts and internal teams to compile and review content for the guides, making sure that it is relevant, clear, and user-friendly.
- Monitor changes in international laws and regulations affecting relocations and ensure that all processes comply with those changes.
- Assist in developing and enforcing policies related to international relocation documentation and compliance.
- Work closely with relocation teams across various brands to ensure consistency and alignment in processes and documentation management.
- Provide training and support to internal teams on new guidelines, regulatory updates, and documentation processes.
- Maintain up-to-date records of documentation statuses and compliance across all relocations.
Key Requirements:
- Skills:
- Exceptional organizational skills
- Excellent written and verbal communication skills.
- High attention to detail and the ability to work independently and collaboratively.
- Knowledge of international countries customs regulations and immigration policies preferred
Desirable Attributes:
- Experience working in a multinational or cross-cultural environment.
- Ability to adapt to and manage change in a fast-paced, dynamic industry.
- A strong understanding of customer service and the ability to deliver excellent service in a sensitive, international context.
Job Type: Full-time
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