Job description
Position Code
HRD-SA/10-024
Program
Kuyakhanya
Employment Type
Contractual (close-ended until June 30, 2026)
Job Grade
Assistant Manager
Reporting To
Head of Operational Services & Site Project Director
Location
Port Shepstone, South Africa
JOb Purpose
Lead and integrate all project-based operational functions including supply chain, procurement, travel and logistics, and administrative services ensuring they are efficient, compliant, and aligned with project objectives.
RESPONSIBILITIES
- Oversee and guide Operations, Supply Chain, and Travel & Logistics functions, ensuring seamless coordination across projects and geographies.
- Translate project and organizational goals into integrated operational plans covering procurement, logistics, and administrative support.
- Ensure end-to-end procurement, warehousing, and distribution processes meet quality, timeliness, and compliance standards.
- Supervise travel arrangements, event logistics, and administrative support for project teams, ensuring cost-effective and timely execution.
- Monitor adherence to IRD policies, donor requirements, and local regulations; identify and address gaps proactively.
- Serve as the central liaison between operational teams, project managers, finance, and external vendors.
- Anticipate operational challenges, develop mitigation strategies, and ensure business continuity.
- Consolidate operational data, track KPIs, and present insights to senior management for informed decision-making.
- Provide coaching, performance management, and professional development to direct reports.
- Identify and implement process enhancements to improve efficiency, reduce costs, and enhance service delivery.
REQUIRED KNOWLEDGE, SKILLS & ABILITIES (KSA)
Required Qualification
- Bachelor’s degree in business administration, Supply Chain Management, Operations Management, or related field (Master’s preferred).
Required Experience
- Minimum 4-6 years’ progressive experience in operations, supply chain, or logistics within NGO, INGO, or project-based environments, including at least 3 years in a supervisory role.
- Proven experience in procurement management, logistics coordination, and administrative operations.
- Strong knowledge of donor compliance requirements and procurement best practices.
Required Skills
- Strong leadership and people management skills, with the ability to inspire and develop teams.
- Excellent organizational and project management abilities.
- Strong negotiation and vendor management capabilities.
- Proficient in MS Office Suite; familiarity with ERP or supply chain management systems preferred.
- Excellent communication skills, both verbal and written.
- Analytical mindset with the ability to interpret operational data for decision-making.
- Adaptable and solution-oriented in dynamic environments.
- Strong interpersonal skills for managing relationships across functions and cultures.
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