Search suggestions:

no experience
general worker
learnership
customer service
vacancies
cleaning
retail
driver
logistics
admin
jobs
student part time
part time
Wes-Kaap
Stad Kaapstad
Gauteng
KwaZulu-Natal
Johannesburg
Cape Town
East London
Pietermaritzburg
City of Johannesburg Metropolitan Municipality
Garden Route District Municipality
Oos-Kaap
Durban
Apply

Sales Consultant - VAPS Lifestyle Team (Durban)

Telesure Investment Holdings
Durban, KwaZulu-Natal
Full time
2 days ago

Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.

Job Purpose

Inbound or outbound policy sales, based on leads and campaigns. Initiate the customer relationship and meet various KPIs. Connect with the customer, conduct needs analysis and propose customer solutions. Needs a solid knowledge of products, their characteristics, and market as well as focus on growth of the brand.

Responsibilities

Customer Relationships Development

Make calls by telephone to allocated customers to develop new relationships or as a first point of contact.

Customer Needs Clarification

Interview the customer, following a complex multi-level sales script, to clarify the customer's requirements. Or assist in conducting interviews with potential customers to collect client requirements making detailed notes. 
Set clear objectives for each sales call; use standard materials to make a presentation to the customer; and ask relevant questions to evaluate the customer's level of interest and to identify and respond to areas requiring further information or explanation.

Sell Customer Propositions

Identify the products or services that best meet the customer's stated needs, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale. Use personal expertise to propose quantities within standard operating systems, policies and procedures. Explain the selection to the customer, influence the customer to make a purchase with the best benefits and solutions to meet customer needs.

Operational Compliance

Develop working knowledge of the organisation's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.

Customer Relationship Management (CRM) Data

Schedule call back and enter relevant information into the customer relationship management system after each contact with a customer to create a call plan and to ensure that the organisation has quality data to enable effective customer retention and business development activities.

Performance Management

Prioritise own workflow and ensure work is completed to the required standards of productivity, quality, and timeliness; use performance management systems to improve personal performance to meet SLA.

Personal Capability Building

Keep abreast with current changes in internal policies and procedures, external regulations which is facilitated by the online training system and tracked by a formal assessment.

Sales Opportunities Creation

Identify potential customers by obtaining information, referrals, and recommendations from existing customers.

Education

General Education Matric

Experience

2-3 year telephonic sales experience (Essential); Experience in Financial Services Industry (Advantageous).

Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don't wait, apply now.

Save Apply
Report job
Other Job Recommendations:

Sales Consultant - VAPS Sales - Non-Advisory (Durban)

Telesure Investment Holdings
Durban, KwaZulu-Natal
Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an...
2 days ago

Sales Consultant - VAPS Broker Sales (Advisory) Durban

Telesure Investment Holdings
Durban, KwaZulu-Natal
Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an...
1 week ago

Arabic-Speaking Virtual Lifestyle Specialist (Temporary Contract)

Cape Town, Wes-Kaap
R 218 028 - R 276 072
  • Are a recent graduate or someone looking to grow in the...
  • Respond to travel and lifestyle requests via phone and email...
3 weeks ago

Sales Coordinator | Private Travel - Cape Town

Cape Town, Wes-Kaap
R 146 083 - R 184 974
  • Coordinate with other departments to fulfill member requests...
  • Collaborate with the sales team to develop sales strategies,...
3 weeks ago

Member Success Manager - Arabic Speaking

Cape Town, Wes-Kaap
R 176 886 - R 223 977
  • Learns from member complaints and uses this to enhance our...
  • Is available on phone line and email to receives urgent...
3 weeks ago