Takealot.com, a leading South African online retailer, is looking for a highly talented Key Account Manager – Advertising (Marketplace) to join our team in Cape Town.
We are a young, dynamic, hyper growth company looking for smart, creative and hard-working people with integrity to join us. We offer a market related Total Remuneration Package, which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored, as long as you are prepared for a challenge and want to build something great.
Key responsibilities / accountabilities:
- Manage and grow a portfolio of high-value marketplace sellers on the Takealot.com platform
- Serve as the primary liaison between internal & external stakeholders, clients and the Takealot Advertising team.
- Develop comprehensive retail media plans and advertising proposals to drive strategic objectives
- Generate campaign cost estimates (CEs) and oversee the invoicing process, ensuring accuracy and timeliness in financial transactions.
- Generate regular performance reports, analyse data trends, and provide actionable insights to clients for informed decision-making.
- Collaborate with various creative, analytics, and campaign management teams to ensure seamless campaign execution and alignment with client objectives.
- Provide actionable, insightful reporting to Advertisers with suggestions for future campaigns, identifying upselling and cross-selling opportunities across the advertising product suite
- Meticulous CRM and pipeline tool hygiene with consistent, accurate, and timely data entry and account record maintenance
- Achieve and exceed advertising revenue targets
- Identify opportunities to improve the experience of the advertiser
Qualifications and experience:
- Bachelor's Degree or Advanced Diploma in Marketing, Advertising or Media, if the Degree/Advanced Diploma qualification requirement isn’t met, 6+ years’ experience in a digital/advertising account management role in digital marketing, advertising or similar environment with Matric/Diploma.
- Minimum 5 years Advertising Account Management experience or 3 years Digital Account Management experience.
- Experience in advertising and media sales.
- Strong knowledge of the Digital Advertising & e-commerce landscape.
Skills, knowledge and abilities:
- Proactive self-management with ability to work independently without constant supervision or reminders.
- Strong organizational discipline to maintain timely email responses, stakeholder communications, and administrative tasks without external prompting.
- Intrinsic motivation to continuously pursue account growth opportunities beyond minimum targets and KPIs
- Self-accountability for all aspects of account management including follow-ups, deadlines, and deliverables
- Initiative-driven approach to identifying and acting on business opportunities without being directed
- Professional responsiveness with ability to prioritize urgent matters independently
- Demonstrated success in managing client relationships, with the ability to understand client goals and communicate effectively.
- Effective communication skills, both written and verbal, with the ability to convey complex information clearly and build rapport with clients and internal teams.
- Familiarity with industry trends, best practices, and emerging technologies in digital marketing to drive innovation and maintain competitive advantage.
- Strong proficiency in Google Workspace
The Environment:
- takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers, its all in the execution after all.
- We love what we do and what we are creating.
We seek to Employ an Extra Ordinary Mind who:
- is forthright but respectful
- is an expert at doing, who can not only design but also execute
- is analytical, able to use data to make decisions
- is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
- is passionate about the potential of e-commerce and delivering a world-class customer experience
- is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
- is able to think about problems from a business perspective using technical and product input
- is curious and challenge the status quo
- is innovative and enjoys iteration
- is collaborative
- will be at the cutting edge of developing new concepts for takealot.com.
- thinks like an owner of the business.
- is SMART, has INTEGRITY and is HARDWORKING
If you meet the above you are an Extraordinary Mind so come and join us!
Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.
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