Senior Call Centre Agent
Are you a seasoned sales star with a passion for renewable energy and customer connection? Do you have what it takes to lead with performance, insight, and influence? Then it’s time to take the next step in your career with Stage Zero. We are looking for a high-performing Senior Sales Call Centre Agent to join our Cape Town-based team. This role is ideal for a confident, target-driven individual with a proven record of success in call center sales—especially within solar, backup, or portable power solutions.
POSITION LOCATION: Cape Town - Office-based role with rotational shifts, including weekends and public holidays.
SALARY: Basic plus commission
QUALIFICATIONS NEEDED:
- Matric (Grade 12) – Essential
- Minimum 5 years' experience in call center sales
- CRM software experience (1-2 years minimum)
- Proven ability to meet and exceed performance KPIs
- Knowledge of solar/backup power a major bonus!
NECESSARY EXPERIENCE & INDUSTRY KNOWLEDGE:
- Drive sales of solar, backup, and portable energy products
- Handle inbound and outbound sales across calls, WhatsApp, email, chat & social media.
- Lead cold calling campaigns to grow our customer base.
- Guide customers through their journey with empathy and efficiency.
- Upsell, cross-sell, and turn every interaction into an opportunity.
- Ensure accurate record-keeping and compliance in CRM systems.
- Ability to work rotational shifts, including weekends and public holidays.
- Excellent communication skills—verbal, written, and digital.
- Working independently and as part of a high-performing team
- Staying cool under pressure and driven by targets
- Using tools like Microsoft Office and CRM systems like a pro
To apply, send your detailed CV to [email protected] . Please note, only shortlisted candidates will be contacted. Closing date for applications is 10 June 2025. Stage Zero is an equal opportunity employer.
Job Types: Full-time, Permanent
Pay: From R20 000,00 per month
Work Location: In person
