Company Description
About Kaelo
Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa – products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and employee assistance programmes.
Overview
Kaelo currently offers Group Funeral insurance solutions, with additional Group Risk products under development. This is a unique opportunity for an experienced Group Risk Consultant to drive high-quality new business growth, while contributing to the development of best-in-class risk products.
Job Description
To deliver excellent new business performance and quality in line with Kaelo’s service and sales standards. To drive and grow Group Risk and Life sales through strategic client acquisition, superior relationship management, and efficient processes, while contributing to product innovation and long-term client retention
Key Outcomes
- Manage and grow strategic new business accounts and broker relationships
- Build and maintain long-term, high-value client and broker portfolios
- Deliver professional and consultative sales support across Group Life and Group Risk solutions
- Contribute to the design and market-readiness of new Group Risk products through technical input and client insights
- Drive new business revenue growth through proactive prospecting, solution selling, and negotiation
- Identify and improve new business outcomes and pipeline conversion
- Analyse and optimise new business acquisition processes for efficiency and impact
- Lead and participate in marketing campaigns and sales initiatives
- Conduct industry and competitor analysis to maintain a competitive edge
- Collaborate across business units to unlock cross-sell and upsell opportunities
- Support onboarding, implementation, and handover processes with operational teams
- Drive value stream mapping and help define the transition from current to future state models
- Provide technical product and market training to internal stakeholders and broker networks
Special Requirements
- Minimum 5 years' experience as a Business or Sales Consultant in Group Life / Group Risk employee benefits
- Proven track record of consistently achieving or exceeding sales targets
- Ability to consult on product structures, underwriting, and benefit design
- Strategic sales and campaign planning experience
Work Experience
Required:
- In-depth Group Life and Group Risk industry knowledge
- Top performer in a sales and new business environment
- Strong broker/intermediary relationship management skills
- Experience with sales campaign management and prospecting strategies
- Exposure to product development or process improvement initiatives
- Experience working across business units to identify growth opportunities
- Short-Term Insurance knowledge
- Health insurance/medical scheme industry experience
Qualifications
Education & Qualifications
Required:
- FAIS-compliant
- Grade 12 / Matric
- NQF Level 5 in Wealth Management or Long-Term Insurance
- Completed RE exams
Preferred:
- Business Degree (BCom, BBusSci or similar)
- Short-Term Insurance knowledge
- Health insurance/medical scheme industry experience
Technical Skills & Knowledge
- Advanced Microsoft Office and CRM system proficiency
- Deep understanding of underwriting principles and insurance product structures
- Financial planning and employee benefits knowledge
- Excellent verbal and written communication skills
- Strong analytical, problem-solving and negotiation abilities
- Risk assessment and business analysis experience
- Presentation skills (1:1 and group settings)
- Deep knowledge of the Long-Term Insurance industry, compliance, and regulatory standards
- Professional, ethical, and customer-focused approach
- - Ability to manage complex stakeholder interactions and resolve conflicts effectively
Additional Information
- Accountability
- Action orientated
- Collaborative
- Communication
- Business writing skills
- Manage complexity
- Problem solving skills
- Decision thinking
- Encourages engagement
- Resilient and adaptive
- Resourceful
- Demonstrates self-awareness
- Purpose driven
- Significance and values orientated
