- Develop and execute a strategic product roadmap for the MADAPI platform, ensuring alignment with broader business and digital transformation goals.
- Maintain a clear, prioritized backlog that balances business value, technical feasibility, and user needs, enabling focused and efficient delivery.
- Obtain, document, and validate user stories and acceptance criteria to guide development teams and ensure solutions meet stakeholder expectations
- Ensure that the MADAPI platform supports scalable, secure, and user-centric mobile and API services across internal and external digital products.
- Promote cross collaboration between business, technical, and design teams, ensuring shared understanding, transparency, and alignment throughout the delivery lifecycle.
- Monitor key metrics related to platform adoption, performance, and user satisfaction, using insights to inform enhancements and innovation.
- Define and drive the delivery of the MADAPI product roadmap aligned with business priorities and digital transformation objectives.
- Own and maintain a prioritized backlog of user stories and technical requirements, ensuring timely, high-quality delivery through agile methodologies.
- Engage proactively with a broad network of stakeholders including product managers, developers, solution architects, UI/UX teams, compliance, and business leaders to ensure alignment of objectives and shared understanding of priorities.
- Act as the single point of accountability for product decisions, providing regular updates and creating feedback loops to ensure the platform continues to meet user and business expectations
- Monitor usage metrics, platform performance, and user feedback to evaluate success and inform continuous improvement of the MADAPI offering.
- Monitor and report on platform performance indicators such as API uptime, response times, adoption rates, and user satisfaction.
- Use analytics and customer feedback to identify areas for enhancement and drive data-informed decisions.
- Ensure that the platform enables seamless integration and mobile application experiences that align with the organisation's digital goals and deliver measurable value to end users.
- Ensure all features and releases comply with internal policies, security standards, data protection regulations, and governance protocols.
- Identify opportunities to enhance platform capabilities and operational efficiencies by staying abreast of emerging technologies and user needs.
- Champion a culture of innovation and continuous improvement by identifying emerging technology trends, user needs, and internal process enhancements.
Education:
- Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field.
- Certification in Product Ownership or Agile Delivery, Manager (POPM), or equivalent.
Experience:
- 8-10 years in a Product Owner or Product Manager, role with Business Analysis or solution architecture experience in a software or digital environment.
- Technical background and knowledge of API, Microservices, AI advantageous
Skills :
- Ability to provide project estimations
- Experience in delivering presentation to senior managers and peers
- Must be delivery focused
- Demonstrated experience in leading agile squads, mentoring and sharing information with peer Product Owners and working with multidisciplinary teams .
- Proven track record of delivering scalable digital products or platforms.
- Experience using tools such as JIRA, Confluence, Azure DevOps, or Aha! for backlog and product lifecycle management.
- Familiarity with digital customer journeys, user-centered design, and data-driven product decisions.
- Understanding of compliance, security, and governance requirements in technology solutions.
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