Responsibilities / Tasks
• Lead Service Sales activities, for LPT and prioritize initiatives
• Use and implement Service Sales tools – I-Base and CRM
• Operate in partnership with new equipment sales team to identify “up-sell” and “cross-sell” opportunities, to maximize revenue and improve overall customer experience.
• Effect sales of GEA LPT equipment services for GEA Africa; representing the company in a professional manner in the fields of spare parts, repairs and field service
• Travel to potential and existing customers - securing additional orders / agreements for spare parts, repairs, service projects, and field service. The customer visits shall include necessary presentations / demonstrations as required to enhance the sales opportunity and promote GEA. These visits need to be planned on CRM and minutes included.
• Actively promote smaller scale projects (Upgrades / Modernization)
• Assist with large project spare parts / repair orders – provide quotes, follow up and ensure the sale is executed in a timely manner.
• Participate in the negotiation of offers, quotations, and contracts (T&Cs)
• Assist with on-site execution of services and service projects.
- Lead Service Sales activities, for LPT and prioritize initiatives
- Use and implement Service Sales tools – I-Base and CRM
- Operate in partnership with new equipment sales team to identify “up-sell” and “cross-sell” opportunities, to maximize revenue and improve overall customer experience.
- Effect sales of GEA LPT equipment services for GEA Africa; representing the company in a professional manner in the fields of spare parts, repairs and field service
- Travel to potential and existing customers - securing additional orders / agreements for spare parts, repairs, service projects, and field service. The customer visits shall include necessary presentations / demonstrations as required to enhance the sales opportunity and promote GEA. These visits need to be planned on CRM and minutes included.
- Actively promote smaller scale projects (Upgrades / Modernization)
- Assist with large project spare parts / repair orders – provide quotes, follow up and ensure the sale is executed in a timely manner.
- Participate in the negotiation of offers, quotations, and contracts (T&Cs)
Assist with on-site execution of services and service projects.
- Lead Service Sales activities, for LPT and prioritize initiatives
- Use and implement Service Sales tools – I-Base and CRM
- Operate in partnership with new equipment sales team to identify “up-sell” and “cross-sell” opportunities, to maximize revenue and improve overall customer experience.
- Effect sales of GEA LPT equipment services for GEA Africa; representing the company in a professional manner in the fields of spare parts, repairs and field service
- Travel to potential and existing customers - securing additional orders / agreements for spare parts, repairs, service projects, and field service. The customer visits shall include necessary presentations / demonstrations as required to enhance the sales opportunity and promote GEA. These visits need to be planned on CRM and minutes included.
- Actively promote smaller scale projects (Upgrades / Modernization)
- Assist with large project spare parts / repair orders – provide quotes, follow up and ensure the sale is executed in a timely manner.
- Participate in the negotiation of offers, quotations, and contracts (T&Cs)
Assist with on-site execution of services and service projects.
Your Profile / Qualifications
- BTech/BEng/BSC or technical qualification
- Min 5 years’ experience in technical support role
- Pumps, valves and processing experience
- Sound Knowledge of GEA Service Sales Tools
- Fluent in the English Language (Speak, Read and Write)
- Microsoft Office Experience Essential
Did we spark your interest?
Then please click apply above to access our guided application process.
