Job Specification: Senior Account Manager – Sales Leadership Role Purpose
The primary function of the role is to provide leadership, strategic direction, and resource management to a team of Senior Account Managers, driving revenue growth and margin attainment across both the Private and Public sectors. The Senior Account Manager will play a critical role in shaping the sales strategy, developing high-performing teams, and driving strategic engagements aligned to the company’s objectives.
Key Responsibilities Sales Strategy & Execution
- Set and manage sales quotas and performance goals.
- Develop comprehensive sales plans aligned to vertical market opportunities.
- Identify new business opportunities and lead business development initiatives.
- Assign sales territories and ensure balanced coverage and performance.
Team Leadership & Culture
- Build, coach, and manage a high-performance sales team with a culture of excellence and accountability.
- Support team members in developing strategic account plans and achieving individual targets.
- Drive collaboration with pre-sales, services, and support teams to ensure client satisfaction and delivery.
Market Engagement
- Engage with clients at senior and executive levels to align their priorities with the company’s value proposition.
- Foster strategic relationships with OEMs and partners to unlock joint market opportunities.
- Maintain deep insight into market trends and client needs within industry verticals.
Organizational Collaboration
- Work closely with the Managing Executive – Sales & Marketing to ensure alignment of sales initiatives with broader business strategy.
- Contribute to the overall performance and profitability of the segment sales organization.
Key Accountabilities
- Achieve and exceed revenue and gross profit targets.
- Develop and manage a robust sales pipeline, updated regularly within the company’s CRM platform.
- Create focused account management strategies across verticals to ensure targeted customer engagement.
- Lead by example through consistent, professional customer interactions and data-driven decision-making.
- Deliver accurate sales reporting and forecasting on a daily, weekly, and monthly basis.
Required Competencies & Skills Technical / Professional
- Proven track record in solution-led enterprise sales (8+ years).
- Deep understanding of CRM tools, sales performance metrics, and account planning methodologies.
- Strong grasp of industry trends and client business drivers across various verticals.
- Capability to engage in high-level negotiations and close complex deals.
Leadership & Personal Attributes
- Strategic thinker with strong organizational awareness.
- Skilled communicator with the ability to influence and lead cross-functional teams.
- High emotional intelligence with a collaborative, team-oriented approach.
- Driven, resilient, and able to perform under pressure.
Qualifications & Experience
- Matric (essential).
- Bachelor’s degree in Business Administration, Marketing, or related field.
- Postgraduate qualification in Business or Marketing (advantageous).
- 8+ years of experience in enterprise-level sales.
- Advanced proficiency in MS Office and CRM systems.
- Demonstrated ability to deliver customer-centric solutions and manage complex sales cycles.
Leadership Competencies
- Visionary leadership with the ability to inspire and motivate.
- Strong team management and delegation skills.
- High-level diplomacy, listening, and interpersonal capabilities.
- Capability to drive and execute the company’s strategic vision.
Job Type: Full-time
Work Location: In person
