Specialist: Application Analyst

Title

Job Description

Application Management

• Liaising extensively with internal stakeholders
• Release candidate verification management
• Performing fourth line application support to internal stakeholders
• Environment configuration and change management
• Performance base line monitoring and management
• Application insights management, monitoring and reporting
• Application maintenance and optimization
• Cost to serve management
• Manages and maintains an organization's systems and applications.
• Ensures software applications perform optimally to meet business goals.
• Analyses system issues, oversees software implementation projects, and provides technical support.
• Conducts system analyses to determine how well digital systems meet clients' needs.
• Assists in the installation, testing, and maintenance of applications and system software.
• Diagnoses problems with applications, designs solutions, and ensures their implementation

QUALIFICATIONS, EXPERIENCE, & SKILLS:

Educational Qualifications:

• Matric
• BCom IT/BSc Informatics/BCom Informatics or related field

Professional Qualifications/Certification

• Microsoft Azure Certification (Preferred)

Years of Experience

• 5 - 8 years’ experience in a product support environment in the HealthTech industry revolving around areas in:

• IT Technical Skills, namely database administration, Windows server administration and technical trouble shooting skills, Cloud Management (Microsoft Azure), Systems Monitoring, working knowledge of Kubernetes management.

Other requirements

• Working knowledge of IT systems advantageous
• Excellent analytical and problem solving skills
• Strong oral and written communications skills.
• Organisational and prioritisation skills.
• Excellent administrator with strong attention to detail.
• Technology and system savvy.
• Numeracy skills.
• Ability to work in a fast-paced environment whilst still maintaining high levels of accuracy.
• Ability to maintain supreme levels of ethical behaviour and confidentiality.
• Ability to identify opportunities for improvement
• Be a team player
• Good Time Management
• Flexible working hours when required (after hours work)

Education

Languages